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Managing in-flight services and interactions with passengers involves a structured sequence of tasks, from pre-flight preparations to post-flight farewells. Activities include welcoming passengers, stowing hand luggage, conducting safety and security checks, offering newspapers and magazines, confirming special meal requests, serving meals and beverages, distributing landing forms, promoting duty-free items, ensuring cabin and galley appearance, and bidding passengers farewell. These tasks are essential for efficient and enjoyable flights, encompassing various service aspects to meet passenger needs and ensure a smooth journey.
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IAC3306 Cabin Crew Management UNIT 10 Service Sequence
Pre-flight • Boarding/Greeting • Hand luggage stowage • Safety equipment check and security check 10 mins before biarding • Newspaper and Magazine Service • Special Meal Confirm • Cabin readiness
In flight In flight • Menu • Cocktail Service • Hot towel • Special Meal • Meal svc + bread + R/W wine • Beverage with Meal • Tea/coffee • Collect glass • Collect meal tray
Inflight after meal svc Inflight after meal svc • Landing form distribution • Duty free • Cabin walk around
Inflight before Descending Inflight before Descending • Cabin & Galley appearance • Final check
Post flight Post flight • Farewell
