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NARPM®: Leadership in Residential Property Management

The National Association of Residential Property Managers (NARPM®) serves as the premier professional, educational, and ethical leader for the residential property management industry. Our mission is to enhance the professionalism and quality of property management services. NARPM® is committed to advancing the profession through education, collaboration, and advocacy. We envision a future where NARPM® is acknowledged as the ultimate authority and leader in residential property management, fostering excellence in service delivery and ethical standards.

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NARPM®: Leadership in Residential Property Management

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  1. www.narpm.org

    2014 State of NARPM®
  2. Mission and Vision Statement MISSION: NARPM® is the professional, educational, and ethical leader for the residential property management industry. VISION: NARPM® will be the recognized leader in residential property management
  3. The Core Values of NARPM® Networking – Cooperation and sharing as colleagues Education – Promotion of education and business development Advocacy – Advance the profession by influencing issues that impact the residential property management industry Professionalism – Recognize expertise through professional designation Ethics- Respect and integrity among members brought about by ethical, honest and credible behavior
  4. NARPM® Strategic Objectives and Short Term Goals: Reinforce the Mission and Vision of NARPM®. a. Locate and fund an advertising campaign to reevaluate the NARPM® brand b. Reevaluate the NARPM® brand- Communications c. Gather and communicate relevant Federal Legislative Issues to the membership d. Develop and engaging program to entice members of the next generations e. Enhance NARPM Education f. Develop education mobility 4
  5. NARPM® Strategic Objectives and Short Term Goals: II. Leadership Enhancement Initiative a. Re-evaluate the overall nominating process b. Identify & mentor future leaders c. Charge & Delegate Staff to their highest and best use d. Implement new member mentor program for chapters and also at NARPM® events –Member Services/Staff III. Ensure Organization Optimization a. Evaluate Member return on investment b. Examine Financial Impact of Programs c. Evaluate Chapter Performance d. Chapter support 5
  6. NARPM® Strategic Objectives and Short Term Goals: IV. Stay Ahead of the curve with Technology a. Annually evaluate the needs for NARPM b. Design Virtual Tool Box c. Develop NARPM app and or other media d. Website design e. Investigate placing Residential Resource on other platforms V. Maintain, Improve, and Promote Member Services (ROI) a. Improve and Expand Educational Opportunities b. Focus on improving legislative and support c. Enhance communication at all levels of member benefits d. Evaluate and Improve Membership and Services 6
  7. NARPM® Strategic Objectives and Short Term Goals: VI. Reinforce and build new alliances with like minded organizations a. Co-locate events with other organizations b. Initiate and create new coalitions and alliance with similar organizations 7
  8. The Reason for NARPM® The National Association of Residential Property Managers, Inc., (NARPM®) is an association designed for real estate professionals who know first-hand the unique challenges of managing single-family and small residential properties. NARPM® offers an effective, professional learning environment for owners of property management companies, property managers and their office staff.
  9. The Reason for NARPM® NARPM® was born out of a need for more education, validation, networking and recognition for those individuals who manage residential properties for others in the late 1980's. Members of NARPM® handle all aspects of the management of single family and small multi-family properties for owners. NARPM® has over 4,500 members and 68 chapters around the country and internationally
  10. History Born in the late 1980s Group of single-family managers recognizing a need for education, networking and recognition Ralph Tudor elected first president in 1987 First newsletter 1988 (3x per year) First national conference 1989 First formal educational offerings 1991 Code of Ethics and Professional Standards 1994
  11. History (cont.) 13 member 1988 78 members 1989 150 members 1991 1300 members 1997 2,300 members 2006 4,500+ members 2014 Developed chapters and seven regions. In 2015 will be six regional Designed a Strategic Plan that will lead NARPM® into the future
  12. Networking Chapters & Regions Conventions/Conferences Access to list serve for all members of NARPM® go to NARPM.org log in to helpline (http://www.narpm.org/members/list-serves.htm) Virtual Chapter Meetings held via webinar and are recorded and archived on NARPM.org (must log in and see them at http://www.narpm.org/members/resources/videos.htm)
  13. Networking Best Practices Broker/Owner Retreat Regional Conferences Chapter Websites are designed and supported by NARPM® Public Relations Campaign (www.WhyUseOne.com) Facebook Fan Page and Next Generation Professionals (Under 40’s) Group Page
  14. Education NARPM® offers the RMP® and MPM®designations. CSS® (Certified Support Specialist) and CMC (Certified Maintenance Coordinator) certifications are also available. Online Education and Ethics Course continue to grow – http://www.narpm.org/education/online.html Instructors/Training – rewriting courses annually with all instructors NARPM® has Instructor Standards and Code of Conduct
  15. Education MPM® and RMP® can choose what NARPM® courses to take to meet requirement Requirement and courses offerings can be found at http://www.narpm.org/education/designations/index.htm Speakers Bureau (http://www.narpm.org/chapter-services/speaker-bureau.html)
  16. Designations (CRMC® MPM® RMP® CSS ®) Symbols of Success and Professionalism Strategic Alliances – co-wrote course with IREM® Constant Review of courses that meet members needs Develop new courses as needed – NARPM® 101. Market the designations. constantly studying ways to increase the awareness of the NARPM® designations
  17. Legislative NARPM® position statements Assist in lobbying efforts by designing education packages. Educate Chapters on the need to set up Legislative Committees and visit state legislature Create a “call to action” capability. Central data base of legislators Information posted on www.narpm.org/legislative
  18. Legislative Looking at forming Strategic Alliances in the legislative arena. Have Worked with Fannie Mae and Freddie Mac on rental programs. Hired a legislative staff person to assist National to get the associations name out and monitors issues as they arise that affect Residential Property Managers.
  19. Other Benefits Residential Resource news magazine is available to members online (http://www.narpm.org/members/resources/residential-resource/resource-archives.html) Business Building Referrals - Build your business with referrals through networking with other members across the country via the NARPM® website. This includes a free listing on the NARPM® website gives you international exposure Special Discount Offers for Members - partnerships to bring more benefits to our NARPM® members.
  20. Other Benefits Affinity Partner Programs - NARPM® has several affinity programs with various product and service companies, To find out more about NARPM®, visit www.NARPM.org You can find the numerous benefits at http://www.narpm.org/join/benefits.htm
  21. What’s In It For You? Networking with like minded colleagues Educationto improve and grow your business Designations that are rapidly becoming recognized as symbols of professionalism Benefits that will help you grow your business
  22. Upcoming Events National Convention and Trade Show Dates:October 22-24, 2014 Location:Minneapolis, MNHotel: Hyatt Regency Minneapolis Find more details at: http://www.narpm.org/conferences/index.htm/2014convention.htm
  23. Thank You Contact National at: info@narpm.org 800-782-3452 This presentation can be found at http://www.narpm.org/about/index.htm
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