Process Improvement Team “Response Times”. February 23, 2007. Team Members Jim Pettit, Paramedic Vince Macias, Paramedic Mike Martin, Paramedic Rob Sewell, EDC Lieutenant Kathy Giardina, EMS Lieutenant. Team Facilitators Warren Panem, EMS Shift Commander
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February 23, 2007
EMS is constantly challenged to maximize efficiency by minimizing response times. Quicker and more appropriate responses by needed units will serve the citizens and visitors of Lee County by serving them to the best of our ability. The goal of responding to emergency calls less than 8:59 > 90% of the time is not being met.
County Ordinance - Response time average below 8 minutes or responses <8:59 at least 90% of the time. Our goal - Anticipated savings based on a reduction in unit hours necessary = $165,000 annually by minimizing response time.
All emergency calls and type I transfers
Calls cancelled prior to arrival and Type II or III transfers
Unit arrives on scene
February 15-28 – Shift command will place units available 10 minutes after offload except trauma alerts and priority one calls
March – Medics 1,2,3,4,7,18 will not provide any interfacility transfers
April – Add 2 peak load units