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IT Services

IT Services. Todd A. Leach Vice President & Chief Information Officer Information Services tleach@utmb.edu (409) 772-3811. Ann Gamble Associate Director, Client Services Information Services algamble@utmb.edu (409) 266-2279. Emma Ramos Director of Operations Information Services

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IT Services

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  1. IT Services Todd A. Leach Vice President & Chief Information Officer Information Services tleach@utmb.edu (409) 772-3811 Ann Gamble Associate Director, Client Services Information Services algamble@utmb.edu (409) 266-2279 Emma Ramos Director of Operations Information Services elramos@utmb.edu (409) 747-9559 Information Services

  2. Services • IT Support • UTMB E-mail • Mobile Technology • Microsoft Products • Wireless • VPN Information Services

  3. IT Support • UTMB Service Desk • (409) 772-5200 • (281) 554-1577 • (888) 898-2401 • Email: ishelp@utmb.edu • Self Help: http://usd/servicedesk • Onsite Support • Administration Building, 1st Floor, Suite 1.115 • Open Monday – Friday, 8am-5pm • Closed 1pm-2pm for lunch Information Services

  4. Email • Microsoft Exchange 2010 • Mailbox size currently 400MB • Access Email via webmail or other clients • https://webmail.utmb.edu • Outlook • Mac Mail • Lifetime Email upon graduation • Xythos – 5 GB (different session) Information Services

  5. Mobile Technology • Active Sync • Available to all students • iPhone, Android, & Windows • http://www.utmb.edu/is/isbusops/Documents/ConfiguringActiveSyncWindowsCE.pdf • http://www.utmb.edu/is/isbusops/Documents/ConfigurationforiPhone.pdf • Email: Ann Gamble algamble@utmb.edu or Emma Ramos elramos@utmb.edu Information Services

  6. Microsoft Products • UT System Microsoft site license available for all students • Media available in Bookstore • MS Office Professional Plus 2013 - $50 • MS Office Professional Plus 2010 - $44 • MS Office for Mac Standard 2011 - $44 • Windows 7 Ultimate (upgrade) - $48 • Windows 8 Professional (upgrade) - $48 • Students receive licensed copy of Microsoft Products upon graduation • Product list and additional information http://www.utmb.edu/is/isbusops/CampusEnterpriseAgreementInformation.aspx Information Services

  7. Wireless • Wireless network connectivity is available in most areas. • Authentication via utmb-users-m credentials • Configuration Instructions • http://intranet.utmb.edu/is/wireless • UTMBa Network not UTMBGuest Information Services

  8. VPN • MyVPN - Configuration Instructions • http://www.utmb.edu/is/Assistance/Remote%20Access/Remote%20Access.aspx • https://myvpn.utmb.edu • Citrix - https://citrix.utmb.edu Information Services

  9. Questions? Information Services

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