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Completing Business Messages

Completing Business Messages. The Three-Step Process. Planning Writing Completing. Moving Past the First Draft. Content, style, tone, and organization Overall readability Clarity and conciseness. Revising Your Message. Content Organization Style Tone. Promoting Readability.

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Completing Business Messages

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  1. Completing Business Messages Excellence in Business Communication

  2. The Three-Step Process • Planning • Writing • Completing Excellence in Business Communication

  3. Moving Past the First Draft • Content, style, tone, and organization • Overall readability • Clarity and conciseness Excellence in Business Communication

  4. Revising Your Message • Content • Organization • Style • Tone Excellence in Business Communication

  5. Promoting Readability • Vary sentence length • Keep paragraphs short • Use lists and bullets • Add headings and subheadings Excellence in Business Communication

  6. Editing for Clarity • Break up long sentences • Rewrite hedging sentences • Impose parallelism • Correct dangling modifiers Excellence in Business Communication

  7. Editing for Clarity • Reword long noun sequences • Replace camouflaged verbs • Clarify sentence structure • Clarify awkward references • Moderate your enthusiasm Excellence in Business Communication

  8. Editing for Conciseness • Delete useless words and phrases • Shorten long words and phrases • Eliminate redundancies • Recast “It is/There are” starters Excellence in Business Communication

  9. Revising with Technology • Revision tools • Spell checker • Grammar checker • Thesaurus Excellence in Business Communication

  10. Producing the Message • Adding multimedia • Designing page layout Excellence in Business Communication

  11. Graphics, Sound,and Hypertext • Presentation software • Overhead transparencies • Computerized slide shows • Graphics software • Simple diagrams and charts • Complex graphical designs Excellence in Business Communication

  12. Designing Page Layout • Consistency • Balance • Detail • Restraint Excellence in Business Communication

  13. Design Elements • White space • Captions and headings • Margins and line justification • Typefaces • Type styles Excellence in Business Communication

  14. Professional Image • Word processing • Desktop publishing • Adding a first-class finish • Managing document style Excellence in Business Communication

  15. Proofreading the Message • Grammar, usage, and punctuation • Spelling errors and typos • Missing material • Design errors • Overall format Excellence in Business Communication

  16. Distributing the Message • Photocopy machines • Print shops • Mail merge • Broadcast faxing • Computer disk and CD-ROM • The Internet Excellence in Business Communication

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