How to resolve QuickBooks event id 4 unexpected error! explanation

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2. How to Diagnose and Fix QuickBooks Outlook is Not Responding Error? Once in a while, users sometimes get error messages, “QuickBooks error outlook is not responding” or “QuickBooks is unable to send emails due to network connection failure” while sending mails. As you know, QuickBooks allows users to send invoices, forms, letters, and various other documents via email with the help of third-party applications. QuickBooks uses Outlook as the main email client to send emails. The error usually occurs because of connectivity issues or improper Windows settings. This article, we will discuss on the “QuickBooks email Outlook is not responding” error, its causes, and solutions. So, read carefully till the end. If you are looking for an immediate solution to resolve QuickBooks Outlook is not responding’ error, then get assistance from the certified QuickBooks experts team by dialing our toll-free number (1.800.579.9430)

4. What leads to “QuickBooks email outlook is not responding”? • The “QuickBooks is unable to send your emails to Outlook 365” error occurs due to the following reasons: • Microsoft Office 365 is outdated. • QuickBooks is not logged in as an administrator. • Partial or corrupt installation of QuickBooks. • QuickBooks Desktop is not compatible with the Microsoft Outlook version you are using. • Improper Microsoft Outlook settings. • There might be some damage or corruption in the MAPI32.dll file. • As of now, you are in the know of reasons behind the ‘QuickBooks email Outlook is not responding’ error. Let’s proceed to the solutions in order to resolve the problem.

5. Quick Troubleshooting Solutions for “QuickBooks email Outlook is not responding” error • Following are the most effective troubleshooting steps to resolve the “QuickBooks is unable to send your emails to Outlook 365” error: • Solution 1. Change QuickBooks Admin privileges • Ensure QuickBooks desktop is not set to run as an administrator: • Close QuickBooks. • Click on the Start menu. • Right-click the QuickBooks icon and choose Open file location. • Open the folder and right-click the QuickBooks.exe file, and choose Properties. • Click on the Compatibility tab. • Uncheck the Run this program as Administrator checkbox. • Select Apply and then OK. • If the “QuickBooks is unable to send your emails to Outlook 365” error persists, try the next solution.

6. Solution 2. Fix the damaged MAPI.32.dll • Follow these steps to repair the MAPI32.dll file: • Foremost, close down all open programs. • Select the Windows Start menu. • Within the search field, type ‘File Explorer’ and open it. • In the File Explorer search bar, write C:WindowsSystem32 into the search. • Search and open Fixmapi.exe. • Follow the prompt steps to run the repair. • Reboot your workstation once the repair completes. • Reopen QuickBooks and try to send an email or transaction again. • If you still see QuickBooks error Outlook is not responding and repair didn’t work, try solution 3.

7. Solution 3. Verify Internet Explorer email preferences • Follow these steps to set email preferences as QuickBooks uses Internet Explorer to run web services: • Exit QuickBooks desktop application. • Open Internet Explorer. • Click on the Tools and then the Settings menu. • Select Internet options. • Navigate to the Programs tab and select Set Programs. • Choose Set your default programs. • After that, select the email service you want to use. • Click Apply and then OK. • Close Internet Explorer.

8. Solution 4. Rectify email preferences in QuickBooks desktop • Open QuickBooks. • Click on the Edit menu and choose Preferences. • From the menu, click Send Forms and then the My Preferences tab. • Choose Outlook as the email option and click OK. • If you still see the error, follow these steps to toggle preferences: • Select the Edit menu and then choose Preferences. • Select Send Forms from the menu and navigate to the My Preferences tab. • Choose QuickBooks E-mail or Webmail, and then OK. It will turn off the preferences. • Follow the same steps and get back to the My Preferences tab and choose Outlook. Then select OK. • Close QuickBooks and all other open programs. • Restart your system.

9. That’s all about ‘QuickBooks Outlook is not responding’ error. We hope the solutions discussed in the article help you resolve the issue. If the problem continues after following the troubleshooting, then get assistance from the QuickBooks technical support team by calling us on our customer service number (1.800.579.9430).