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Exploring the Dynamics of Lodging: Leisure and Business Travel Insights

This overview highlights the importance of lodging in travel, emphasizing its dual role in leisure (80%) and business (20%) contexts. It covers a wide range of travel purposes, including meetings, events, fine dining, shopping, and visiting relatives or friends. The significance of amenities such as internet access, comfortable accommodations, and efficient service is underscored. Additionally, it explores types of tourism—cultural, environmental, and recreational—and the ratings organizations that classify lodging quality. Discover how each aspect enriches the travel experience.

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Exploring the Dynamics of Lodging: Leisure and Business Travel Insights

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  1. Y1.U1.3 Lodging Overview

  2. Why Travel? Leisure 80% Business 20% Meeting Events (convention) Incentive programs • Visiting Relatives • Shopping • Visiting friends • Fine dining • Beaches

  3. Business Travel • Business • Work • Well-lit space, telephones, computers, internet access, copiers, fax, meeting/banquet facilities, 24 hr. room service, valet parking, comfortable beds, mini bars, large bathrooms, efficient/consistent service, fast affordable food, opportunity to socialize over drink or meal

  4. Types Tourism • Cultural/Historic • Experience history/other cultures: Williamsburg, Va.; Paris • Environmental • Enjoy natural beauty: Grand Canyon; Niagara Falls • Recreational • Sun, ski, golf, shows, gamble: Las Vegas, Vail, Fort Lauderdale

  5. Amenity • Lodging properties are classified by the level of service provided, rates charged, amenities offered • Amenity (a-MEN-i-tee): service or product provided to guests for their convenience • Restaurants, lounges, parking garages, news stands, boutiques, dry cleaners, florists….

  6. Ratings Organizations AAA Diamonds ◊◊◊◊◊ Mobile Stars Good, better than average Very good Excellent Outstanding- worth extra trip One of the best in the country (100) Buildings, Furnishing inside, Maintenance, Housekeeping, Overall Service • Functional, minimum standards, basic comfort/privacy/cleanliness/safety • Noticeable enhancement décor/furnishing • Marked upgrade in service/comfort • Excellent, high level service/amenities • Exceptional, highest level luxury/service Management/staff, Housekeeping, Maintenance, Room decor/furnishing, Bathroom, Guest services/facilities, Soundproofing, Security, Parking, Exterior

  7. Lodging Careers Front Behind-the-scenes Housekeeping Accounting/finance Engineering/facility management Security • Check-in • Reservations • Information • Checkout

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