The McKinsey 7S Model for Diagnosing Organizations. EXTERNAL ENVIRONMENT STRUCTURE SHARED VALUES SKILLS SYSTEMS STRATEGY STYLE STAFF. The McKinsey 7S Diagnostic Questions. 1. Strategy – The ways in which competitive strategy will be achieved.
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STRUCTURE SHARED VALUES SKILLS
SYSTEMS STRATEGY STYLE
• TQM refers to a set of methods and tools that are used to help organizations better manage business processes in order to enhance quality, productivity, customer satisfaction.
elements of TQM?