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Workforce Engagement . Linda Bounds V.P. Financial Services MidwayUSA. What is Workforce Engagement? . “The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”. Why is it Important?.

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Linda bounds v p financial services midwayusa

Workforce Engagement

Linda Bounds

V.P. Financial Services

MidwayUSA


Linda bounds v p financial services midwayusa

What is Workforce Engagement?

“The extent to which your workforce is emotionally and intellectually committed to accomplish your organization’s work, mission and vision.”


Linda bounds v p financial services midwayusa

Why is it Important?

Engagement characterized by:

Meaningful work

Clear organizational direction

Performance accountability

Safe, trusting, effective and cooperative work environment

Work is aligned with the employee’s personal values


Linda bounds v p financial services midwayusa

How do you achieve high levels of Workforce Engagement?

Five Key Steps

  • Establish Framework

  • Hire for Values and Culture

  • Design Processes to meet Employee Key Requirements

  • Measure Results

  • Listen, Learn, Improve


Step 1 establish framework
Step 1: Establish Framework

  • Mission Statement

  • Culture Statement

  • Operational Goals

  • Strategies

  • Governance


Linda bounds v p financial services midwayusa

Step 2: Hire for Values and Culture

  • Strategy

  • Alignment with Values

  • Alignment with Culture

  • High Performance



Linda bounds v p financial services midwayusa

Step 3: Employee Key Requirements

  • Benefits

  • Work place environment

  • Accountability

  • Training and Development

  • Rewards and Recognition

  • Communication



Linda bounds v p financial services midwayusa

Step 4: Measure Results

ÞMeasure Employee Satisfaction with E-Sat Survey

Þ Measure the Processes affecting Employee Satisfaction




Linda bounds v p financial services midwayusa

Take-Aways

  • It’s Extremely Important – No. 2 Goal

  • Remember Five Key Steps

  • Must have Top-Level Involvement

  • Our Approach (the Process)

  • It’s a Journey, not a Destination

  • Listen, Learn, Improve

  • Steal Shamelessly and begin today!