Technology Training Tips for Librarians in the Internet Age

1. Two Trainers TradeTwenty Technology Training Tips Internet Librarian InternationalOctober 17, 2006 Rob Coers Michael Stephens

2. Who We Are Rob • Qualified as a music librarian • Worked in several public libraries • Since 1996 internet trainer and consultant in the Netherlands • www.robcoers.nl

4. Who We Are Michael • Training since 1995 in libraries • PhD student & blogger • Instructor, Dominican University GSLIS • Fired up about tools, tech & librarians • www.tametheweb.com

6. Introduction • Why technology training? Why now? • Technology training VS training

7. Our Goal: We will discuss: • Teaching people how to work with technology, software and the Internet. • Ways YOU can train effectively • Some new ideas to think about

8. Where do you fit in?

9. Training = change management

10. Organizations, libraries, colleagues, society • 10 % trendsetters, early adaptors, leaders, US • 70% followers, want to be guided and open to hear your story • 20% oppose to everything what is new

11. This is what often happens • As trainers we are often focused on these 20% • LOST TIME, LOST ENERGY • They won’t jump on anyway

12. So … • Focus on the 70% • Convince them WHY what you have to tell can be important for THEM

13. Emphasize on: • Professionality • Being ahead of others • Know what is going on in the digital world • Show what you know

14. Emphasize on: • Necessity • Libraries are on the edge of irrelevance • Knowledge = power • You may lose your job if you don’t …

15. Emphasize on: • Personal advantages • Get to meet interesting people • Be the first to buy a new 2nd hand bicycle • Find people with the same hobby as you

16. How to do all this? • Tell your personal experiences with … • Look at succesful libraries • Tell “what’s in it for YOU”

17. And … • “Stop trying to provide step-by-step directions” • “Encourage independence” Brenda Hough, and Michael Porter, podcast at OPAL session

18. What has changed since 2005 • Enormous growth of Web 2.0 applications • Further expansion of Google • More people get connected worldwide • People have basic computer literacies

19. Already doing this? • Mouse instructions • Surfing the internet • E-mail for beginners • Searching the internet

20. Consider if you are still doing this for the 20 % of opposers

21. Develop new classes • Tips & tricks for succesful blogging • Do more with your digital camera! Explore Flickr with us • Organize your life with RSS • Looking for del.icio.us recipies?

22. Examples

23. Weblogs • Why train about this? • How to train?

24. Why blog? • Professionality • Tell the people what is going on in your library or in your field of interest • Search engines love weblogs, so get your library rank higher in their search results

25. Why blog? • Necessity • Get in control of your own press releases • Get in touch with your readers

26. Why blog? • Personal advantages • Get to know other bloggers • Be “in the know” • It’s free, it’s easy and it’s fun to do

27. How to train on blogs? • Let participants create their own weblog (WordPress, Blogger, local blogware) • Start posting articles • Let participants comment on postings • Writing tips, how to trigger comments • Find other weblogs via Bloglines

30. RSS • Why train about this? • How to train?

31. Why RSS? • Professionality • Have the library news published on other websites in your community • Select local websites with RSS feeds

32. Why RSS? • Necessity • Stay on top of the news on any topic • Save time by reading RSS headlines

33. Why RSS? • Personal advantages • Be rss’ed on the cheapest fuel in your neighbourhood • Know it when the library has new items about your subject

35. How? • Comes naturally when you train about weblogs • Let participants subscribe to Netvibes • Show some popular news- and commericial websites with RSS

37. You may be focussing on the 70%

38. “Why are we doing this?”

40. Pew Study: Millennials • Team Oriented • Immersed in media & gadgets (that’s mobile!) • They use the Social Web and IM • Accept loss of privacy for accessibility • Their learning is shaped by technology & collaboration

41. IM Stats • IM is here! (AOL Instant Messaging Trends Survey, August ‘04) • 80 million Americans use IM (27%) • 250 million world wide • 7 billion messages sent each day • Pew Internet Study • 53 million American adults use instant messaging and its appeal is especially apparent among young adults and technology enthusiasts.

42. OCLC’s Perceptions • 51% Have Used Instant Messaging • 30% have never heard of online databases.

44. Flickr • YOUR PART MICHAEL • Why train about this? • What to train? • How to train?

45. http://www.rutlandfree.org/

46. http://www.flickr.com/photos/librarian/14645140/

47. http://www.flickr.com/photos/michaelcasey/sets/632151/

49. http://www.flickr.com/photos/11329886@N00/sets/72157594291410121/http://www.flickr.com/photos/11329886@N00/sets/72157594291410121/

50. http://www.flickr.com/photos/slzimm1/53707946/