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“Partnership in Practice” Royal Berkshire Foundation Trust & Job Centre Plus. Miriam Palk Clinical Resourcing Manager. Background - Meeting July 7 th 2009. Largest local employer (over 4000 employees) committed to sourcing as many appropriately qualified staff from the local population

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partnership in practice royal berkshire foundation trust job centre plus

“Partnership in Practice”Royal Berkshire Foundation Trust & Job Centre Plus

Miriam Palk

Clinical Resourcing Manager

background meeting july 7 th 2009
Background - Meeting July 7th 2009
  • Largest local employer (over 4000 employees) committed to sourcing as many appropriately qualified staff from the local population
  • Experience from Trust Open Day in January 2009 – 1000+ visitors
  • Centralising the selection of Health Care Assistants - generic advertising & assessment centre philosophy to reduce waste of resources and improve quality of applicants
  • Recognition of the “transferable skills” sets of people who would previously not have seen themselves as suitable for clinical jobs/careers
  • End of meeting plan to do open day & gauge interest
what happened
What happened ?
  • 21st July held open day in Job Centre Plus building staff by RB FT and Job Centre Plus staff
    • 175 people attended the open day
    • 206 people applied for health care assistant jobs
    • 60 people were short listed & offered places on a assessment day
      • 4th August and 1st Sept
experience
Experience

Focus

  • very short timeframe
  • little time to develop trust in our joint working relationship
  • regular discussion, e-mail, face to face and by phone
  • clarity on each organisations requirments – clear, timely and measurable outcomes for both Job Centre Plus and RB FT

Support

  • mutual support of both organisations & the candidates
  • involve other organisations e.g. Action for Employment, Newbury College, Reading University
lesson s learnt
Lesson’s Learnt
  • Be prepared to share information
  • IT skills training for candidates make a difference – NHS application process is on-line via NHS Jobs
  • Encouraging candidates to think of transferable skills
  • At short listing stage – short listers do not know if candidates are Job Centre Plus clients
  • Post interview analysis shows 30% of the first 2 assessment centre candidates who were offered posts were Job Centre Plus clients [new deal & recruitment subsidies]
  • NHS senior clinical and managerial staff more aware of Job Centre Plus and what it can offer
way forward
Way forward
  • Support and development of candidates who are not short listed due to poor application or fail assessments
      • IT skills
      • numeracy
      • literacy
  • Joint working across the organisations to support understanding of opportunities to source staff from the local community via Job Centre Plus
  • Training – skills for health packages

Recommendation

  • Do NOT do this type of change from start to end in less than 4 weeks unless you are MAD …… but
  • I do recommend other NHS employers to do it and use our model if it will work for you