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Harnessing Stakeholder Needs To Envision, Validate and Evolve a Solution…. Erol Eraybar Sr. Consultant eeraybar@columbus.rr.com. Can an Architect Harness Stakeholder Needs?. Learn how in ten (10) minutes or less! Process-Centric, Scenario-Driven Modeling

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harnessing stakeholder needs to envision validate and evolve a solution

Harnessing Stakeholder NeedsTo Envision, Validate and Evolve a Solution…

Erol Eraybar

Sr. Consultant

eeraybar@columbus.rr.com

can an architect harness stakeholder needs
Can an Architect Harness Stakeholder Needs?

Learn how in ten (10) minutes or less!

  • Process-Centric, Scenario-Driven Modeling
  • Strategic Design and Tactical Implementation
  • Visual Communication Techniques and Tools
who are your stakeholders
Who are your “Stakeholders”?
  • Discover Your Stakeholder’s to Uncover Needs
  • Holistic Stakeholder Identification
    • Internal and cross-boundary
    • External to the organization
    • Government Agencies
    • The Customer
what are stakeholder needs
What are Stakeholder “Needs”?
  • Needs take many forms
    • Musts
    • Wants
    • Expectations
stakeholder needs may get away
Stakeholder Needs May Get Away
  • Captured and Harnessed
  • Managed and Controlled
  • Satisfied or Exceeded
use process centric scenario driven techniques
Use Process-Centric, Scenario-Driven Techniques
  • Mantra for approaching all facets of the SDLC
    • Customer-centric mindset
  • Processes drive requirements
  • No processes = No requirements = Nothing to build
design strategically to implement tactically
Design Strategically to Implement Tactically
  • Realistic to harness (all) needs at inception?
  • Foresee all architectural underpinnings?
  • Will stakeholders become overwhelmed?
    • Business Users / Customers
    • IT
  • Impact of unrealized business strategy while building the perfect solution?
how to develop a strategic tactical mindset
How to Develop a Strategic / Tactical Mindset
  • Devise a phased, incremental approach
  • Embrace technical simplicity
    • Rapid delivery of out-of-the-box (OOTB) capabilities and/or core functionality
  • Socialize the new solution as a launch pad
    • Continuous improvement
    • Track record of success
use visual communication to validate evolve
Use Visual Communication to Validate & Evolve
  • Visual Diagrams and Pictorial Graphics
  • Facilitate conceptualization and validation
  • Real-Time and After-the-Fact Artifacts
    • Process Diagrams
    • Architecture Diagrams
    • Mind Maps

Telegraph Machine

process diagrams scenario driven
Process Diagrams – Scenario Driven

One Stakeholder Type / Swimlane

Process Step

architecture diagrams strategic design
Architecture Diagrams – Strategic Design

Strategy to Scale

Stakeholder Groups

mind maps visual harnessing of needs
Mind Maps – Visual Harnessing of Needs

Collapsing Detail for “Birds-Eye View”

Expanding Detail for “Worms-Eye View”

Thought Fragment –

Item needs to be fleshed-out

an architect can harness stakeholder needs
An Architect Can Harness Stakeholder Needs!
  • Needs are best captured, refined, and validated in a process model context
  • Deploy the solution in stages to demonstrate the technology performs as promised
  • Collaboration can be significantly improved through visual communication techniques
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