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Remote Captioning Service for Deaf Students - Enhancing Accessibility and Support

Learn about Live Remote Captioning (LRC) - a service converting live speech into text for deaf and hard of hearing students. Discover how it works, its benefits, and the positive impact on students. Explore the technology, implementation process, and future steps to improve services further.

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Remote Captioning Service for Deaf Students - Enhancing Accessibility and Support

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  1. Live Remote Captioning Crystal Drury Chris McKenzie Assistive Technology Advisers

  2. LRC • What is LRC • Service for deaf and hard of hearing students • Live speech converted into text • How it works • Audio transmitted to captioning studio via mobile • Captioner uses voice recognition software to re-speak • Text returns to students laptop within seconds

  3. Technology

  4. Why was it introduced • To explore an alternative to the current services i.e. electronic notetaking, speedtext and manual notetakers • Aim is to improve reliability, flexibility and scalability of services for students • - Mobile technology • - Accessible for numerous students simultaneously • - No travel required • - Remote institutions

  5. Video Clip LRC in use

  6. Background • Liaising with Service Providers • Initial work in Australia • Sourcing equipment • Audio-visual expertise in-house • Testing • - University of Strathclyde • - University of Aberdeen • Consultation with Scottish Government

  7. Co-ordination of service • Developing manuals and procedures • Identifying students • Training NMPH • Liaising with department • Liaising with LRC service provider • Troubleshooting

  8. Trial • Still ongoing • - Rolled out September 2009 • - 2 students, 2 departments, 2 campuses • - Accuracy of transcription excellent • - Positive student feedback • - Initial technical issues overcome • - Ongoing improvements

  9. Video Clip Student Feedback

  10. Next Steps • Improving service • Presenting success of trial to Scottish Government • Going beyond Strathclyde • Procurement issues

  11. Discussion

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