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Electronic Processes – EPR . From a human and organizational point of view Tor Haug, EPR-forum, Oslo, Norway. Basic question. Is it possible that all kind of processes can be fully supported by a limited number of components in combination ? . The folders of EPR.

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electronic processes epr
Electronic Processes – EPR

From a human and organizational point of view

Tor Haug, EPR-forum, Oslo, Norway

basic question
Basic question

Is it possible that all kind of processes can be fully supported by a limited number of components in combination?

the folders of epr
The folders of EPR
  • All applications in EPR are wrapped into folders. The folders contain information and helping tools - adapted to the users needs. The folder are divided in three groups of steering cards
  • Documents
  • Work flows
  • Physical tasks
three example areas of application
Three example areas of application:
  • The folders of e-Construction. Life-cycle application for construction, building and maintenance
  • The folders of e-Healthcare. Service applications to clients and patients
  • The folders of e-Community. A family of applications covering all local governmental needs.
five areas of result
Five areas of result:
  • Co-operation and interoperation
  • Efficiency and quality in administrative work
  • Physical service and documented actions visibility
  • Natural and self-explanatory user interface
  • Technological – access and net-centric
in norway profor egov program for renewal and improvement of local communities
In Norway: Profor – eGov program for renewal and improvement of local communities:
  • Development policies
  • Motivating and competence program
  • Management program
  • Introducing new applications
  • Operating and self-improvement applications
visions
Visions:
  • Reach local inhabitants – service recipients
  • Enable service providers to reach communities
  • Open process - mitigate alienation of employees
  • Staff enablement – involve white collar workers
  • Teamwork - co-operation and sharing of tasks
  • Mobile computing - integration and technology
  • Integrator of standards - ensuring quality and safety
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