CITIZENS CHARTER. WEL COME. WHAT IS CITIZENS CHARTER?. Citizen’s Charter :-
Citizen’s Charter :-
4. Purpose of the charter
Customers of Postal facilities and services,
Organizations who use Postal network to reach their customers,
6. Services of the Department of Posts :
Financial and Insurance
Post Offices and delivery services
7. Delivery standards
8. Complaints Settlement Mechanism
9. Delivery standards Tables for :
Postal and Rural Postal Life Insurance Table 1.
Post Office Savings Bank Schemes Table 2.
Post Office Savings Certificates. Table 3.
10. Administrative set up.