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Gain valuable insights and benchmarks from the 2013 Best Practices Study for agencies with revenues between $2.5M - $5M. Discover key performance benchmarks, growth rates, specialization strategies, and more to take your agency to the next level. Benchmark your agency's performance, balance growth and profitability, and address key challenges effectively. Explore the Rule of 20, organic revenue growth, and shareholder return on investment to optimize your agency's success.
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Taking Your Agency & Our Distribution System to the Next Level 2013 Best Practices Study Insights
Historical Organic Growth (in net Revenue) Source 2013 Best Practices Study for agencies with revenues between $2.5M - $5M
Key Performance Benchmarks% of Agencies with Specialty / Niche
Drive Towards Specialization Multiple of Revenue: 1.80 x Multiple of Revenue: 1.15 x
Key Performance Benchmarks% of Agencies Hiring New Producers
Industry NUPP NUPP Over Time Healthy Borderline Low Potentially Unhealthy Source: Reagan Value Index
Historical EBITDA Margin & Operating Margin Source 2013 Best Practices Study for agencies with revenues between $2.5M - $5M
Shareholder Return on Investment What is the Rule of 20? Organic Revenue Growth Rule of 20 Score ½ EBITDA Margin = + • Provides a tool to benchmark agency performance • Helps frame the trade-off between growth and profitability Benchmarks shown are from the 2013 Best Practices Study for Agencies with Revenue between $2,500,000 and $5,000,000
Key Performance Benchmarks% of Agencies Belonging to Franchise, Cluster, Aggregator Group, Alliance or Network
Why they joined a Franchise, Alliance, Network • Other • (in order of frequency) • Collaboration with other agents • Sharing ideas & info • Networking • Association w/quality agents • Maximize Revenue • Perpetuation Planning
Key Challenges(in order of frequency mentioned) • Recruiting, Developing & Retaining New Talent • Production • Service • Leadership • Maintaining Sustained Growth • Controlling Expenses/Maintaining Good Profitability • Leveraging Technology • Perpetuating the Agency
Shirley Lukens Reagan Consulting 1 Piedmont Center, Suite 500 Atlanta, GA 30305 (404) 869-2539 www.reaganconsulting.com