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Presentation by Nicky Swetnam of NEA to Transition Belper - Energy Advice and Green Deal training as part of the NEA Green Deal and Affordable Warmth Programme

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energy and green deal awareness training for energy expert neighbours

Energy And Green Deal Awareness Training For Energy Expert Neighbours

Nicky Swetnam

Project Development Co-ordinator


national energy action
National Energy Action
  • National fuel poverty charity
  • Campaign for improved energy efficiency in the homes of vulnerable people
  • Research the causes and extent of fuel poverty
  • Lobby government on the need for policies to alleviate fuel poverty
  • Initiate and manage practical energy efficiency projects to demonstrate effective ways of tackling fuel poverty
  • Deliver training in domestic energy efficiency
  • Provide consultancy support to local authorities, housing associations etc
  • Policy developer, practice enabler
  • Work in partnership with central and local government, regional agencies, fuel utilities, housing providers, health agencies, consumer groups and voluntary organisations
  • Operate ‘Warm Zones’ not-for-profit subsidiary company
what is fuel poverty
What Is Fuel Poverty?

“..a fuel poor household is one which needs to spend more than 10% of household income to achieve a satisfactory heating regime21OC in the living room and 18OCin other occupied rooms.”

Fuel Poverty Strategy 2001

fuel poverty the facts
Fuel Poverty – The Facts

Around 4.2 million households are fuel poor in England.

In the UK approximately 5.6 million households are fuel poor.

For every 1% increase in fuel prices another 40,000 households enter fuel poverty.

causes of fuel poverty
Causes Of Fuel Poverty

Under occupancy

Low incomes

High fuel costs

Energy inefficient homes

Fuel Poverty

Don’t heat the home

Heat the home

Ill health


Fuel Debt

Housing Disrepair

© NEA 2010

People on low incomes

Older people

Parents with young children

People with disabilities and/or long-term illnesses

People without access to advice and information

Who is at risk?

cold britain
Cold Britain
  • In Britain, a cold spell during a mild winter is followed:
    • two days later by a sudden rise in heart attacks by up to a third
    • five days later by a big rise in the number of strokes
    • twelve days later by a rise in respiratory illnesses
  • The UK has a high number of excess winter deaths
cold homes and health
Cold Homes And Health

Cold homes can be a significant risk to health:

  • 18-21°C - no risk to sedentary, healthy people
  • Below 16°C - diminished resistance to respiratory infections
  • Below 12°C - increased blood pressure and viscosity
  • Below 9°C - after 2 or more hours, deep body temperature falls
health issues
Health Issues
  • Increased respiratory illness (asthma etc)
  • Increased blood pressure leading to heart attacks and strokes
  • Worsening arthritis and rheumatism
  • Mild hypothermia/hypothermia
  • Reduced resistance to colds and infections
  • Worsening of long term medical health
  • Mental health and wellbeing affected
who can identify fuel poverty
Who Can Identify Fuel Poverty


Front line agency staff and community volunteers are in an ideal position as they come into contact with the public



  • Severe condensation on windows
  • Curtains kept closed to retain heat
  • Indoors:
  • Mould stains on wall or curtains
  • Portable bottled gas or electric heaters
  • Heating controls absent / not working / switched off
  • Visual evidence that heating appliances are not being used. e.g. dust on heating elements
  • Blocked vents

Triggers – What you may SEE:


Triggers – What you may SENSE:

  • Cold
  • Large differences in temperatures between rooms
  • Draughts
  • The smell of damp
triggers what you may hear
Triggers – What you may HEAR:

Home is usually too cold

Home is draughty

Fuel bills are too high

Getting into fuel debt

  • Uses prepayment meter to avoid incurring debt
  • Stays in one room or bed to keep warm
  • Child/ family member has respiratory problems
  • Rationing fuel
improve energy efficiency
Improve Energy Efficiency


  • Loft Insulation
  • Cavity Wall Insulation
  • Draught proofing


  • Energy efficient heating systems


  • Renewable and Micro generation technologies
how to reduce condensation
How To Reduce Condensation

Reduce the amount of water produced

Main areas are kitchens and bathrooms

Put lids on pans

Dry clothes outdoors

Bottle gas heaters

Improve ventilation

Extractor fans (humidistat controlled)/cooker hood

Open windows

Close & draught-proof doors

Install trickle vents

improve income
Improve Income
  • Are householders claiming their benefit entitlements?
  • Accessing benefits can increase incomes and ‘passport’ households into available grant schemes and other services
reduce fuel costs
Reduce Fuel Costs

Are households:

  • Using the cheapest fuels for heating, hot water and appliances?
  • Using the cheapest suppliers?
  • On the cheapest tariffs and payment option?
  • Managing fuel debts?
use heating hot water and appliances efficiently
Use Heating, Hot Water And Appliances Efficiently

Are households:

  • Using heating and hot water controls correctly?
  • Turning appliances off when not on use?
  • Using energy efficient lighting and electrical appliances?




Through the








cavity wall insulation
Cavity Wall Insulation

Reduces heat loss through walls by up to 60%

Installation takes less than half a day to complete, and you won't have to move out of your home

pitched roof insulation
Pitched Roof Insulation

Insulation is laid between and over the ceiling joists in the loft space

Install loft insulation to a depth of at least 11" (270mm)

no cost low cost measures
Accessing grants

Switch off lights

Turn off standby

Use economy button

Defrost the fridge

Close and open curtains

Use microwave instead of oven

Boil only what is needed in kettle

Draught proofing

Loft insulation

DHW cylinder jacket

Secondary glazing


Low energy light bulbs

Regular servicing of central heating

Reflective foils behind radiators

No Cost/Low Cost Measures
hot water cylinder jacket
Hot Water Cylinder Jacket

Cost £10 (DIY)

Saving £20 per year

draught proofing windows doors
Draught-proofing Windows & Doors

15% of heat can be lost through draughty, ill-fitting doors and windows


Secondary Glazing

  • Secondary glazing can be applied in different ways using a variety of materials
  • Each method of glazing will have the same insulation properties if it is well fitted
fuel payment methods
Fuel Payment Methods

Quarterly Credit / Bi Monthly Credit

Direct Debit / Standing Order

Online Account / Direct Debit

Budget Scheme / Cash Plan

Prepayment meter

Third Party Deduction e.g. Fuel Direct


There are over 400 tariffs in use today

Social tariffs include:

EDF - Energy Assist

British Gas - Essentials Combined

E.ON - WarmAssist

npower - Spreading Warmth Tariff

Scottish Power - Fresh Start Social Tariff

Scottish and Southern - Energyplus Care

warm home discount
Warm Home Discount

From April 2011

Energy companies must provide financial support for fuel poor and

vulnerable low income households – fixed rebate off electricity bill

Scheme will have four key elements:

Core Group – older pensioner groups on low incomes

Broader Group – suppliers will be able to assess who most needs support (e.g. low income families, long-term sick and disabled)

Legacy Spending – continue to provide discounted tariffs

Industry Initiatives – non-financial help

priority service register
Priority Service Register

Each fuel utility company may have its own version of the register

Following can apply:

Customers of pensionable age

Disabled or chronically sick

Hearing and/or visually impaired

Services may include:

Bills and leaflets in large print and Braille

Talking bills

Use of password

Special controls and adaptors

Annual gas safety check

No winter disconnection

warm front grant
Warm Front Grant

Available to:

Households receiving one of a range of means-tested benefits and

Are vulnerable on grounds of age (over 60 or with a child under 5)

Or have some form of disability and

Occupy a private sector dwelling with an energy efficiency rating of SAP 55 or below

Will provide:

Packages of insulation measures

Heating systems including gas central heating or electrical storage heaters or repairs to existing systems

Grant maximum of £3,500 (£6,000 for off gas households)

warm front measures
Warm Front - Measures


Loft insulation

Draught proofing windows and doors

Cavity wall insulation

Hot water tank jacket

Space and water heating

Gas central heating (or oil fired if no mains gas available)

Electric storage heaters

Gas room heaters (only in small flats etc)

LPG heating

Conversion of open solid fuel fire to modern glass fronted fire

Electric dual immersion water heater with foam insulated tank

Central heating repairs where current system is inoperative

cert and cesp

Carbon Emission Reduction Target (CERT)

Super Priority Group (SPG)

Priority Group (PG)

Anyone can apply for reduced cost measurers (contact your supplier)

Community Energy Saving Programme (CESP)

Targets householders in areas of low income

Promotes a whole house approach

100 schemes expected to be completed

Benefiting 90,000 homes saving 2.9 million tonnes of carbon

Expected to deliver annual average fuel bill savings of £300 per annum for those householders involved

green deal
Green Deal
  • Government proposal to improve energy efficiency of UK housing stock
  • Will be complemented by Energy Company Obligation (ECO) for low income households and hard to treat properties
  • Designed to overcome barrier of upfront cost of measures
  • Will be introduced later in 2012
  • Many details still to be finalised
green deal39
Green Deal
  • Finance framework providing households with upfront capital to carry out energy efficiency improvements
  • ‘Pay As You Save’ – measures to be paid for through a charge in instalments on household electricity bills, payable by occupants of household
  • ‘Golden Rule’ – expected financial savings resulting from measures must be equal to or greater than costs attached to energy bill
  • Will assist householders where Green Deal is inappropriate or cannot meet Golden Rule
  • Requires energy companies to fund improvements to homes of eligible households via grants not charge on electricity bill
  • Will replace CERT
  • Will be funded by levy on all fuel bills
  • Will apply to two main groups
    • low income and vulnerable fuel poor households
    • those living in hard to treat housing where cost of measures cannot meet Golden Rule
energy expert neighbours
Energy Expert Neighbours
  • Energy Expert Neighbours will be expected, within their immediate neighbourhood of approximately 150 houses, to:
  • Attend an energy awareness session to learn about the importance of affordable warmth and basic energy efficiency issues. This session will include information on the schemes, both current (e.g. Warm Front and Warm Streets) and forthcoming (e.g. Green Deal), which are/will be available to assist households, particularly those in fuel poverty;
  • Commit a small amount of time each month to their Energy Expert Neighbour activities;
  • Encourage and support householders, where appropriate, to apply for energy efficiency improvements through the most advantageous scheme available at the time (e.g. Warm Front/Green Deal/Energy Company Obligation);
energy expert neighbours43
Energy Expert Neighbours
  • Assist householders to identify how they can reduce energy use and to promote simple energy efficiency messages and top tips to neighbours and friends. Complete and return a simple feedback form detailing how many householders have been engaged and the information provided to them;
  • As a member of Transition Belper you should follow our core values of community inclusiveness and ownership. We are not a political or campaigning group and would not expect an EEN to speak on behalf of Transition Belper.
  • Maintain regular email and/or telephone contact with Transition Belper for guidance, assistance, additional training and for project updates;
  • As the Green Deal and Energy Company Obligation become clearer, refer householders to the Green Deal Advice Service or an appropriate Green Deal Assessor;
energy expert neighbours44
Energy Expert Neighbours
  • Optional Activities (additional support and training to be delivered)
  • Encourage and support householders, where appropriate, in the understanding of FiT and RHI payments and to install renewable heat or electricity generation measures;
  • Assist householders to clarify or identify any Planning Permission requirements for proposed improvements within the World Heritage Site, its buffer zone or the Conservation Area;
  • Assist householders who are considering fuel supplier switching options;
  • Please note Energy Expert Neighbours are not expected to incur any costs other than their own time.

Nicky SwetnamProject Development Co-ordinatorNational Energy 970 402607714 291064Working days: Wednesday-Friday