Defending Wikipedia Nov 5, 2008Web 2.0 Summit
Wikipedia seems to ranks first for many most generic search terms 228,247 page views in October Wikipedia traffic stats are available at http://stats.grok.se
High visibility attracts troublemakers • Vandals • Soapboxers, Cranks, Divas • Conspiracy theorists • Trolls, Griefers, Insane people • Nationalistic edit warriors • Racists, Hate mongers • Death threats, Suicide threats • Stalkers, Predators • Parasitic marketers, Spammers
Patrols Patrols are used in Wikipedia to watch over a class of pages and take any appropriate actions. Most patrol actions are performed by individual Wikipedians, but some are performed by bots. There is a great need for patrols in Wikipedia. Wikipedia is huge (2.6+ million articles). To help maintain reasonable quality a number of Wikipedia community members have set up long-standing patrols. Patrols focus on various pages, noticeboards and feeds. Many of the well-known patrols have hundreds of users, and are directly responsible as a first line against vandalism, or other potential problems. http://en.wikipedia.org/wiki/Wikipedia:Patrols
ClueBot, a famous patroller http://en.wikipedia.org/wiki/User:ClueBot
Wikipedia Bots • Polite: play nicely with human editors. • Heuristics: scoring imitates human intellect. • Tedious work: scanning for open proxies, identifying copyright violations. • Free, open source: Anybody can view and use the code. http://en.wikipedia.org/wiki/User:ClueBot
Semi-automatedCounter-vandalism tools Automated scripts patrol for suspicious looking edits and bring them to the attention of a human operator. The human decides what needs to be done, and the script takes care of the details. Rollback, Twinkle, Huggle, VandalSniper, Lupin’s Anti-Vandal Tool – all open source.
Deletion Process • Removes cruft from the encyclopedia • Relies on group discussion • Helps editors who confuse Wikipedia with MySpace
The WikiMedia spam blacklist is public and free http://meta.wikimedia.org/wiki/Spam_blacklist
Dispute resolution Fights lead to disruption. How we prevent fights: • Third opinion • Requests for comment • Mediation, for content issues • Arbitration, for behavioral issues • Appeal to Jimmy Wales (He usually just points to one of the above.) http://en.wikipedia.org/wiki/Wikipedia:DR
Arbitration is Wikipedia’s Supreme Court • Request for arbitration • Evidence, Discussion, Decision • Arbitrators are the village elders http://en.wikipedia.org/wiki/Wikipedia:Arbitration_Committee
Arbitrators help resist cabalism • Arbitrators are elected by the community • As a group they can dismiss administrators who abuse power. http://en.wikipedia.org/wiki/Wikipedia:ACE2008
Want to know more? On Wikipedia go to User talk:Jehochman and leave a message. See also • WP:VANDAL, WP:SPAM, WP:HARASS, WP:COI, WP:WAR, WP:TROLL
The Ten Commandments for Web 2.0 • There is one Internet. It is a shared resource. • You shall use neither bots nor macros to create links, nor to spread comments. • You shall not allow your advertising dollars to go to scrapers, scammers, nor spammers. • Honor your visitors. Do not sell impressions nor links to companies you do not vet. • Do not use of sock puppet accounts for vote stacking, spamming friend requests, nor other schemes.
You shall not form cabals nor engage in elitist plots to disenfranchise people. • You shall not grieve other users by spoiling their fun, troll, nor post flame bait. • You shall not scrape content, plagiarize, nor assist in the theft of virtual assets. • You shall not distribute badware, scumware, spyware, nor malicious bots. • You shall not covet your neighbor’s traffic, nor engage in parasitic marketing. http://searchengineland.com/virtual-blight-the-ten-commandments-for-online-marketers-13386.php