Defending Web 2.0 From Virtual Blight Presentation - PowerPoint PPT Presentation

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  1. Defending Wikipedia Nov 5, 2008Web 2.0 Summit

  2. Wikipedia seems to ranks first for many most generic search terms 228,247 page views in October Wikipedia traffic stats are available at http://stats.grok.se

  3. High visibility attracts troublemakers • Vandals • Soapboxers, Cranks, Divas • Conspiracy theorists • Trolls, Griefers, Insane people • Nationalistic edit warriors • Racists, Hate mongers • Death threats, Suicide threats • Stalkers, Predators • Parasitic marketers, Spammers

  4. Patrols Patrols are used in Wikipedia to watch over a class of pages and take any appropriate actions. Most patrol actions are performed by individual Wikipedians, but some are performed by bots. There is a great need for patrols in Wikipedia. Wikipedia is huge (2.6+ million articles). To help maintain reasonable quality a number of Wikipedia community members have set up long-standing patrols. Patrols focus on various pages, noticeboards and feeds. Many of the well-known patrols have hundreds of users, and are directly responsible as a first line against vandalism, or other potential problems. http://en.wikipedia.org/wiki/Wikipedia:Patrols

  5. ClueBot, a famous patroller http://en.wikipedia.org/wiki/User:ClueBot

  6. Wikipedia Bots • Polite: play nicely with human editors. • Heuristics: scoring imitates human intellect. • Tedious work: scanning for open proxies, identifying copyright violations. • Free, open source: Anybody can view and use the code. http://en.wikipedia.org/wiki/User:ClueBot

  7. Semi-automatedCounter-vandalism tools Automated scripts patrol for suspicious looking edits and bring them to the attention of a human operator. The human decides what needs to be done, and the script takes care of the details. Rollback, Twinkle, Huggle, VandalSniper, Lupin’s Anti-Vandal Tool – all open source.

  8. Watchlists for manual patrolling

  9. Deletion Process • Removes cruft from the encyclopedia • Relies on group discussion • Helps editors who confuse Wikipedia with MySpace

  10. http://en.wikipedia.org/wiki/Wikipedia:Administrators'_noticeboardhttp://en.wikipedia.org/wiki/Wikipedia:Administrators'_noticeboard

  11. WikiProjects http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Spam

  12. The WikiMedia spam blacklist is public and free http://meta.wikimedia.org/wiki/Spam_blacklist

  13. Dispute resolution Fights lead to disruption. How we prevent fights: • Third opinion • Requests for comment • Mediation, for content issues • Arbitration, for behavioral issues • Appeal to Jimmy Wales (He usually just points to one of the above.) http://en.wikipedia.org/wiki/Wikipedia:DR

  14. Arbitration is Wikipedia’s Supreme Court • Request for arbitration • Evidence, Discussion, Decision • Arbitrators are the village elders http://en.wikipedia.org/wiki/Wikipedia:Arbitration_Committee

  15. Arbitrators help resist cabalism • Arbitrators are elected by the community • As a group they can dismiss administrators who abuse power. http://en.wikipedia.org/wiki/Wikipedia:ACE2008

  16. Want to know more? On Wikipedia go to User talk:Jehochman and leave a message. See also • WP:VANDAL, WP:SPAM, WP:HARASS, WP:COI, WP:WAR, WP:TROLL

  17. The Ten Commandments for Web 2.0 • There is one Internet. It is a shared resource. • You shall use neither bots nor macros to create links, nor to spread comments. • You shall not allow your advertising dollars to go to scrapers, scammers, nor spammers. • Honor your visitors. Do not sell impressions nor links to companies you do not vet. • Do not use of sock puppet accounts for vote stacking, spamming friend requests, nor other schemes.

  18. You shall not form cabals nor engage in elitist plots to disenfranchise people. • You shall not grieve other users by spoiling their fun, troll, nor post flame bait. • You shall not scrape content, plagiarize, nor assist in the theft of virtual assets. • You shall not distribute badware, scumware, spyware, nor malicious bots. • You shall not covet your neighbor’s traffic, nor engage in parasitic marketing. http://searchengineland.com/virtual-blight-the-ten-commandments-for-online-marketers-13386.php