Job Scheduling Services Proposal for Customer Fee Structure

2. 2 OVERVIEW Objectives Why are we doing this? Fee Structure Keep the fee structure simple and straight forward There should be no hidden fees to the customer Present the updated fee structure to each customer

3. 3 OBJECTIVES Why are we doing this? self-sufficiency phasing in these fees over the next three fiscal years will eliminate the need for central funding consistency to customers provides structure to the Job Scheduling Service Team as well as to our customers

4. 4 FEE STRUCTURE (proposal) Base Fee License Fee Operating Fee

5. 5 BASE FEE Included in the Base Fee are such tasks as the following and CAS time will be tracked in CBS, then charged to the customer’s cost center. Loading of the TWS client Training Set up of jobs, job streams, and calendars Set up support Documentation The cost to customers will be variable in the number of hours of support provided by CAS. An hourly fee, based upon the CAS Labor Rate, will be used to calculate the Base Fee for each customer.

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8. 8 OPERATING FEE Customers will be charged a fee based upon the number of jobs run in TWS PROD. Included in this fee are: jobs stored in the database regularly scheduled backups of the database jobs run in TWS low-end maintenance server hardware costs server hosting fees 24x7 support The Operating Fee will be based on the number of jobs run in PROD, but will also include any or all of the above items for TEST. A pre-determined dollar figure will be established by CAS for the “per-job” rate, which will initially be based upon current charges and number of jobs run. Reports will be run by CAS on a semi-annual basis to maintain accuracy when determining the new yearly cost for each customer.

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11. 11 SUMMARY Fee structure is kept simple and straight forward Fees are consistent for all customers No hidden fees to the customer Fee structures are presented to each customer OPEN DISCUSSION

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