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Emerging Patterns in Resource Discovery and Network Reconfiguration

Explore institutional resource discovery, collection directions, disclosure trends, and network reconfiguration, offering insights on workflows, attention shift, and diverse user environments. Discover the evolving management framework, metadata, and content integration with systems like Summon and Primo. Delve into the user-centric approach, identity services, data aggregation, and the shift towards social, real-time, and mobile platforms. Learn about the complex challenges of scale, the network as the unit of attention, and the importance of multiscalar perspectives in extending resource discovery to network levels.

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Emerging Patterns in Resource Discovery and Network Reconfiguration

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  1. discovery delivery disclosure Lorcan DempseyOCLC University of Lund 4/5 March 2010 (earlier version presented at U Minnesota Nov 23 2009)

  2. Interlude: network reconfiguration • Picture: Institutional resource discovery infrastructure: an emerging picture .. • Picture: Institutional collection directions .. • Interlude: network reconfiguration • Picture: Extending the resource discovery picture: disclosure and indirect discovery .. • Conclusion: some tentative directions overview: 3 pictures and some context

  3. interlude Network reconfigurationcf bookstores, travel agents, newspapers

  4. Consumer switchThen: More investment in business/education environments.Now: More investment in consumer environments. Workflow switchThen: Expect workflows to be built around myservice. Now: Build services around workflows Attention switchThen: Resources scarce; attention abundant. Now: Attention scarce; resources abundant.

  5. In an environment of scarceattention hightransaction costs equalslow/no availability?

  6. 1. emergingpattern An institutional view: moving beyond materials workflow silos?

  7. Userenvironment End User Access Bought/Physical Elctronic/Licensed Digitised/ Digital Specialcolls/Archives Materials workflow Managementenvironment Management Management

  8. Find It Userenvironment End User Access Get It Bought/Physical Elctronic/Licensed Digitised/ Digital Specialcolls/Archives Library & Network Resource Metadata Content Managementenvironment Manage It Management

  9. Find It Userenvironment OPAC MetaSearch A-Z NxtGen Website End User Access Get It Bought/Physical ILL/CIRC LINK RESOLVER Elctronic/Licensed Digitised/ Digital SPECIAL Specialcolls/Archives Library & Network Resource Metadata MARC A&I XXX DC EAD Content Managementenvironment Manage It ILS ERM REPOSITORY SPECIAL Management

  10. End-user environmentintegrated discovery Find It Userenvironment OPAC MetaSearch A-Z NxtGen Website End User Access Get It Bought/Physical ILL/CIRC Elctronic/Licensed LINK RESOLVER Digitised/ Digital SPECIAL Specialcolls/Archives Metadata MARC A&I XXX DC EAD Content Management environment Integrated resource management Managementenvironment Manage It ILS ERM REPOSITORY SPECIAL Management

  11. Manage this variety of systems in one framework?

  12. Summon • Worldcat Local • Primo Central • Ebsco discovery layer • … One big index?

  13. 2. collection directions Outside in and inside out

  14. Stewardship high low Low-High Books & Journals Newspapers Gov Documents CD & DVD Maps Scores Low-Low Freely-accessible web resources Open source software Newsgroup archives low Uniqueness High-Low Research & Learning Materials Institutional records ePrints/tech reports Learning objects Courseware E-portfolios Research data Prospectus Insitutional website High-High Special Collections Rare books Local/Historical Newspapers Local History Materials Archives & Manuscripts Theses & dissertations high Collections grid

  15. Stewardship high low Licensed: concentration? Small no. of suppliers? ‘Professional’ services Selective archives. low Bought: move to licensed?Space, GBS, usage, … Uniqueness Institutionally importantFuture ‘special’ high Special to whom? Distinctive? Collections grid

  16. Outside in: consolidation of bought, licensed?Integration less difficult? Discover, deliver Disclose holdingsManage claims Inside out: reputation, institutional assets, institutional record,distinctive, … Disclose. Array alongside other insitutions? Make sense as individual destinations? …

  17. interlude Challenge of institution scale

  18. User-centric • Network level • Multiscalar 3 pressures

  19. Site-centric Network-centric User-centric NYT headlines -> User-centric

  20. Socialized, realtime, and mobile … • registration • Identity services (Facebook?) • Be the trusted Identity Service for as many people as possible • give them identifiers • authenticate them • provide claims about them • who they are • what they do • what they want • Act as their Agent • (Andy Dale, OCLC) User-centric

  21. Network is the unit of attention .. • Data aggregation • Gravitational pull • Network effects • Long tail (match supply and demand) Consumer – research and learning – professional Network level

  22. Social, realtime, mobile Cloud and mobile: natural partners Website: stuck in the middle?

  23. Personal • Departmental • Disciplinary • Institution • Network level • Examples: • Discovery • Researcher pages • Citation management • Deposit papers/research data Multiscalar: user

  24. Scale Source Multiscalar supply ….

  25. 3. extending the picture But … readers do not integrate at institutional level …

  26. Variety of campus venues • Mendeley • Google • Amazon • Flickr • iTunes • Wikipedia • Twitter • Facebook • … Network level • Student portal • Course management system • Reading list • Refworks • VIVO, OSU Pro, … • … In the flow ..

  27. 100,000 users and 8 million research papers VIVOweb Project is a two-year $12 million project funded by the NIH. VIVO at Cornell

  28. Flow 3 Consumer InfoProvider 2 • Direct – added value • 2 and 3: discovery happens elsewhere • Disclosure: holdings (non-unique) and existence. • SEO: part of the web, not just on it .. Library 1 2. Disclosure and syndication 3. Indirect – may involve identity, locate, resolution or other services at library

  29. Indirect discovery

  30. Indirect discovery

  31. Syndication via iTunes

  32. Syndication: bookmarking&RSS

  33. Syndication via wikipedia

  34. Conversation • Connections • Context • Discussion, ratings, rankings, reviews, etc • Link to others through mutual interests • Those who bought this also bought, etc Social objects

  35. Flow Consumer InfoProvider Library Social: incentives and scale Federation, syndication, ..

  36. Flow Consumer InfoProvider Library Library Library Social: incentives and scale Federation, syndication, .. Collaborative sourcing, …

  37. First recourse Flow Value convenience Variable use of social tools Consumer InfoProvider Library Library Library Thinking about variety of disclosure paths Sometimes confusing: high transaction costs Referral traffic growing Still important destination Research findings

  38. tentativecon-clusions

  39. Books: a new balance? • Journals: move to consolidation? • Discovery layer: need one? • Institutional materials: disclose through discovery layer, but also syndicate … • Analytics: let traffic influence design of website Move to emerging discovery layer pattern

  40. Institutional collections: SEO (sitemaps, etc), move to ‘flow’ services as appropriate, … • Holdings: syndicate (knowledge base, holdings, …) • SEO. Consistent URL patterns across services, hackable URLs, bookmarking buttons, etc • Appification … • … Disclose and syndicate

  41. Expertise, reputation (provide bibliographic tools, ..) • Watch Identity Management: prepare for when manage context (usage) and claims. • Integration with other campus systems (course management, ..) • ‘Follow’ and intervene? (Salesforce.com) User and institutional leverage

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