Service Provider Introduction

1. Service Provider Introduction

2. Agenda • Presentation Goals • Overview of CareLike • Profiling – what is it and how will it help my business? • Live Demo • Profiling Tips • Help & Support Tools

3. Search Nearby Available Places & Professionals • CareLike… • We are an information technology company that is the leading provider network manager meeting the needs of caregivers and their dependents. • Collects, standardizes, and distributes national provider databases to trusted referral sources such as: • Non-profit organizations • Health insurance plans • Long term care insurers • Large commercial websites

4. CareLike’s National Provider Network Public & Private Local Resources Home Care Geriatric Care Managers  DME Independent Living  Alzheimer’s Chapters  Home Health  Case Managers Senior Real Estate Agents  Elder Law Attorneys Assisted Living  Alzheimer’s Care  Certified Senior Advisors  Residential Care Homes Hospitals Area Agencies on Aging  250,000+ Local Resource Providers Move Managers  CCRCs  Adult Day Care  Home Monitoring Medicare / Private Nursing Homes  ADRCs Hospice Note: Coverage area includes all five U.S. territories

5. The Company We Keep

6. CareLike Profiling • Profiling: A simple way to capture information about your business • What are the benefits of creating and updating a CareLike Profile? • National presence with local office information • Visibility! 1 profile feeds multiple websites and call center applications Types of Information in your profile  basic contact details  services you offer  your service territory  basic financial information  descriptive information about your business hours of operation

7. Details, Details, Details Who uses the data?  non-profit organizations healthplans  government agencies  long term care insurers  large commercial websites **not available to the general public on our website** • How much does it cost? NOTHING • How long will it take? 15 MINUTES on average

8. Steps to Profiling Step 1: Register & Claim your Business Step 2: Update/Complete your Profile Step 3: Review a Summary of your Profile

9. Profile Sample An example of what a completed profile looks like

10. Critical Fields SERVICE OFFERING EMAIL ADDRESS On the “Contact Info” page SERVICE AREA – if you are a service provider that goes out to visit your clients

11. Help and Support Options • Send a question or feedback to the CareLike support team by clicking on the green “Help” flag on the right hand side of the screen • Other Support Tools located on the Help tab • Profiling quick start guide • Get concise instructions about • how to profile • FAQ’s • Answers to commonly asked • questions • Glossary • Helps to define service types and provider terms

12. FAQs • If I claimed my business listing but never saw an email update approving my request, what should I do? • I own more than 1 business and they operate out of the same office, can I profile just one time? • I filled out my profile but I don’t see it on your website. Why not? • What kind of referral volume should I expect? • What are the most important data fields?

13. Thank You! Thank YOU! support@carelike.com