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NASA Office of Headquarters Operations All Hands. July 22, 2014. Agenda. Equal Opportunity and Diversity Management Information Technology and Communications Facilities and Administrative Services Human Resources and Management Business Management and Systems Support Questions.

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Nasa office of headquarters operations all hands
NASA Office of Headquarters Operations All Hands

July 22, 2014


  • Equal Opportunity and Diversity Management

  • Information Technology and Communications

  • Facilities and Administrative Services

  • Human Resources and Management

  • Business Management and Systems Support

  • Questions

Equal opportunity and diversity management

Equal Opportunity and Diversity Management

Martin Reyes-Duran


Eodm updates
EODM Updates

  • Diversity & Inclusion Program, 23 July 2014

  • Diversity & Inclusion Strategic Implementation Plan

  • Dr. Steve Robbins Diversity Awareness Videos

Diversity inclusion program
Diversity & Inclusion Program


James Webb Auditorium

July 23, 2014

10:00 a.m. – 12:00 p.m.

Guest Speaker

LeVar Burton

Diversity inclusion strategic implementation plan
Diversity & Inclusion Strategic Implementation Plan


  • Demonstrated Leadership Commitment

  • Employee Engagement and Effective Communication

  • Continuous D&I Education, Awareness and Skills Development

  • Demonstrated Commitment to Community Partnership

  • Shared Accountability and Responsibility for Diversity and Inclusion

  • Measurements or Metrics

Dr steve robbins diversity awareness videos
Dr. Steve Robbins Diversity Awareness Videos

Principle 3:

Continuous D&I Education, Awareness & Skill Development

  • Training

  • D&I Awareness Campaign

  • D&I Resource for Managers

    Current Status

  • Finalizing the procurement process

  • Fifteen videos (6-10 minutes each)

  • To be loaded into SATERN for use by all

It services update
IT Services Update

  • Microsoft Office 2013 Upgrade

    • Microsoft Office (Word, PowerPoint, Excel, Outlook) will be upgraded from MS Office 2010 to MS Office 2013

      • This upgrade will be deployed over the network using ACES automated software distribution tools to all HQ PC systems

      • The detailed deployment schedule (user by user) will be published and deployments will occur each Tuesday evening over a 12 week period beginning on July 29, 2014

      • ITCD has developed formal classroom training on the products as well as one hour workshops focused on the differences between Office 2010 and Office 2013

        For additional information please visit the Office 2013 Upgrade Project page at

It security
IT Security

  • Conversion of HQ PC computers to require the use of PIV Card (NASA Badge) login

    • Currently 933 PC computers across HQ have been completed

    • All remaining systems will be completed by the end of Aug 2014 allowing HQ to be in compliance with OMB and Agency mandates.

  • The deadline for all HQ personnel to complete the mandatory 2014 Annual IT Security is July 31, 2014

    • Any person that does not complete the training will have their IT accounts suspended until the training has been completed

    • HQ Operations status as of July 17th is 92.3% complete, 57 remaining

Aces seat refreshes
ACES Seat Refreshes

  • The replacement of all legacy ODIN computers with ACES computers is coming to a closure

    • 30 systems remain, primarily in NASA TV and CSSC

  • The 3 year life cycle replacement of ACES computers is expected to begin in the 1st quarter of calendar year 2015

    • Existing ACES computer seats will be refreshed when they reach 3 years of age

  • The refresh/replacement of mobile seats (cellular/smartphones) is currently in progress for those personnel that wish to stay with their current device “type” and carrier

    • The ability for people to change device types and carriers is expected be to available in the 1st quarter of calendar year 2015

New itcd staff members
New ITCD Staff Members

Dennis Groth – Promoted to ITCD Deputy Director and CIO

Darline Brown – Returned to ITCD after a one year detail to the Office of Education

Building update
Building Update

  • Renovation Complete on all floors except 2 !!!!!

  • 2nd floor renovation to be completed on 27 August 2014

    • Last occupant of I street will be moved on 6 September 2014

  • Weekly meetings continue with Piedmont, their contractor team, GSA and NASA HQ

    • Review schedule and deliverables

    • Ensure code compliance

  • Project completion date is August 27, 2014

  • There will still be some work to be completed.

    • Punch list items

    • Level IV Physical Security for exterior

    • HVAC units for Auditorium and West Lobby

  • Applied for LEED Gold rating

  • Web Site:

New fasd staff members
New FASD Staff Members

Michael Pfisterer, Physical Security Specialist

Human resources management division

Human Resources Management Division

Leah Hollander


A s p i r e

  • Accentuating Strengths and Professionalism through Influencing, Reflection and Education

  • Audience: GS 9-12 NASA HQ civil servants (engineering, science, and administrative professionals) with at least one year of experience at HQ

  • Purpose: A nine-month program that provides leadership development for a diverse group of individuals who have high potential to grow and take on more responsibility for the agency.

  • Benefit: The program is developing a cadre of leaders in the lower levels for succession planning, while also enabling the individuals to best serve their organization.


Employees Mentoring Employees for Readiness, Growth and Excellence

Audience: NASA Headquarters employees at all organizational levels.

Purpose: The purpose of the eMerge Program is to provide NASA HQ employees the opportunity to develop professionally through formal relationships. 

Benefit: Enhance communication and collaboration across organizations.

Nasa hq learning topics
NASA HQ Learning Topics

  • Emotional Intelligence

    • Courses

      • Team members/Employees: July 30, 2014

      • Leads, Supervisors and Managers: TBD

      • Senior Leaders: August 6, 2014 

    • E-Learning from Skillsoft Available in SATERN

      • Leadership Essentials: Leading with Emotional Intelligence

      • Emotional Intelligence at Work (Challenge Series)

  • Political Savvy

  • Working Across Boundaries

  • Trust

Eap update
EAP Update

  • Offered for civil servants and family members

    • Good mental health and mental health assistance is federally supported and encouraged.

  • EAP Contact information:

    • – (800)222.0364

    • Whenever you need it – 24/7. Professional experts, in all aspects of services sought, readily available, at NASA HQ, in another DC federal building, near your home or on the phone.


  • New benefit offered beginning in Feb 2014 for civil servants and family members

  • Concierge service to assist employees with daily living in order achieve work/life balance, sample of service offerings:

    • Relocation research

    • Funeral planning

    • Elder care, child care, pet care resource services

    • Free referrals to home services which have been vetted, ex: plumbing, tree removal, lawn care, etc.

  • Online enrollment by civil servant; family members can set up their own account for privacy and/or convenience.

  • WL4Y contact: – (800)222.0364 (same number as for EAP)

New hrmd staff members
New HRMD Staff Members

Felicia Smith, Employee and Labor Relations

Monica Bennett, HR Specialist

Implementation support
Implementation Support

In Process

eGov Travel Services (ETS2)

The Agency implemented Concur Government Edition (CGE) to replace on June 30. The HQ Travel Office served as the implementation team for Headquarters, providing communications, training and other Go-Live support.


Business Objects (BOBJ)

Business Objects (BOBJ) replaced Business Warehouse (BW) as the Agency’s financial reporting tool for SAP data. The BASO led the implementation for HQ as a Center and the NMO at JPL, developing job aids and providing communications and training.

Upcoming 2015

Wide Area Workflow (WAWF)

NASA is in the beginning stages of transitioning to eInvoicing, using the Department of Defense’s (DoD) tool, Wide Area Workflow (WAWF). The BASO will support implementation tasks for HQ as a Center and the NMO at JPL.

Hq ets2 go live sustainment period
HQ ETS2 Go-Live & Sustainment Period

Concur Government Edition (CGE) went live on June 30, 2014 across all NASA Centers!

  • HQ is currently in the “Sustainment Period.”

    • Only Arrangers can create and submit travel authorizations and create vouchers.

    • Travelers must work with Arrangers to book reservations.

    • Arranger training is not currently open to travelers.

  • The length of the Sustainment Period and date to transition to normal operations is currently not identified.

Hq ets2 go live accomplishments
HQ ETS2 Go-Live Accomplishments

The following are Go-Live accomplishments specific to HQ as a Center users (statistics as of July 17, 2014):








Trained Approvers

Trained Arrangers

Trained Travelers (approx.)

Provided Support to Users since Go-Live

Courses Delivered

Profiles Activated

Authorizations Completed

Hq operations tiers and arrangers
HQ Operations TIERs and Arrangers

  • HQ Operations Travel Information Exchange Representatives (TIERs)

    • Primary – Naeemah Lee

    • Back-up – Elaine Bowman

  • HQ Operations Travel Arrangers

    • Naeemah Lee

    • AlitaSlaughter

    • Sharon Washington

Cge go live webpage
CGE Go-Live Webpage

The CGE Go-Live pagecontains ETS2 information, FAQs, links and key contacts for the implementation!

Fy14 year end fy15 start up
FY14 Year End / FY15 Start Up

  • The following are key fiscal year end dates for HQ as a Center and the NMO at JPL:

Fy14 year end fy15 startup webpage
FY14 Year End / FY15 Startup Webpage

TheFY14 Year End / FY15 Startup webpage provides key year end dates and information for HQ as a Center and the NMO at JPL!

F y15 budget outlook
FY15 Budget Outlook

  • FY15 is likely to begin with a Continuing Resolution

  • FY15 appropriation may dip down to FY13 reduced funding levels

$’s in millions


New obmss staff members
New OBMSS Staff Members

Bernita Marshall , Budget Analyst

Katy Americo, Passport Specialist