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Part I is context. Part II is devoted entirely to innovation—the sine qua non, as perhaps never before, of survival. In earlier incarnations of the “master,” “innovation” “stuff” was scattered throughout the presentation—now it is front and center and a stand-alone. Part III is a variation on the innovation theme—but it is organized to examine the imperative (for most everyone in the developed-emerging world) of an ultra high value-added strategy. A “value-added ladder” (the “ladder” configuration lifted with gratitude from Joe Pine and Jim Gilmore’s Experience Economy) lays out a specific logic for necessarily leaving commodity-like goods and services in the dust. Part IV argues that in this age of “micro-marketing” there are two macro-markets of astounding size that are dramatically under-attended by all but a few; namely women and boomers-geezers. Part V underpins the overall argument with the necessary bedrock—Talent, with brief consideration of Education & Healthcare. Part VI examines Leadership for turbulent times from several angles. Part VII is a collection of a dozen Lists—such as Tom’s “Irreducible 209,” 209 “things I’ve learned along the way.”
Enjoy! Download! “Steal”—that’s the whole point!
today.”—Margaret Heffernan, How She Does It
Jim’s Mowing UK
Jim’s Building Maintenance
Jim’s Carpet Cleaning
Jim’s Car Cleaning
Jim’s Computer Services
Jim’s Dog Wash
Jim’s Driving School
Jim’s Pergolas [gazebos]
Jim’s Pool Care
Jim’s Pressure Cleaning
Jim’s Security Doors
Jim’s Window Cleaning
Note: Download, free, Jim Penman’s book:
What Will They Franchise Next? The Story of Jim’s Group
3 October 2007: “Wal*Mart Era Wanes Amid Big Shifts In Retail: Rivals Find Strategies To Defeat Low Prices; World Has Changed”
Sentence #1: “The Wal*Mart Era, the retailer’s time of overwhelming business and social influence in America, is drawing to a close.”
[text followed by a massive rendition of the Google logo]GOOGLE
Who Says Elephants Can’t Dance
Sara Lawrence-Lightfoot, Respect
“To the rest of the world, emotion is a normal, everyday, important part of life... and people who don't get that are generally considered jerks. Only managers don't get this.
“I've found that the simplest (and most powerful) competitive advantage comes from CARING. Genuinely caring about people (customers and partners) covers a multitude of other shortcomings. CARING about people is the best ‘marketing strategy’ and the best ‘management method.’ …
“The funny thing is that in such a soulless business climate, CARING is that much more competitive—and translates nicely to financial performance as well! It also translates into a much fuller and happier life …”
Posted at tompeters.com by AJ Hoge at November 12, 2007 8:11 PM
with others?”Source: Selling Is a Woman’s Game: 15 Powerful Reasons Why
Women Can Outsell Men, Nicki Joy & Susan Kane-Benson
1. A Bias for Action
2. Close to the Customer
3. Autonomy and Entrepreneurship
4. Productivity Through People
5. Hands On, Value-Driven
6. Stick to the Knitting
7. Simple Form, Lean Staff
8. Simultaneous Loose-Tight
*In Search of Excellence
World did you
go to Siberia?
potential in the wholeheartedservice of others.****Employees, Customers, Suppliers, Communities, Owners, Temporary partners
*TP: An “organization” is, in fact and after all
is said and done, a/the “house” in which most of us “live” most of the time.
Leaders live to serve. Period.
Passionate servant leaders, determined to create a legacy of earthshaking transformation in their domaincreate/must necessarily create organizations which are …no less than Cathedrals in which the full and awesome power of the Imagination and Spirit and native Entrepreneurial flairof diverse individualsis unleashed … In passionate pursuit of jointly perceived soaring purposeand personal and community and client service Excellence.
studying logs, but you have to drill.”
Source: The Hunters, by John Masters, Canadian O & G wildcatter
ready with wires and screws, we are on version
#10.It gets back to planning versus acting: We act from day one; others plan how toplan—for months.”—Bloomberg by Bloomberg
entire property, and what it might become-represent, in a new light.
of 13%.”—Economist, April 15
Jill and Jack buy slacks in black…
—Kay Napier, SVP Marketing (Fara Warner, The Power of the Purse, “From Minority to Majority: McDonald’s Discovers the Woman Inside the Mom”)
“Women were either ignored in favor of focusing on men—generally considered the industry’s most frequent users and therefore its most important consumers—or they were cast in the role of moms who were simply conduits to their children.”—Fara Warner, The Power of the Purse, “From Minority to Majority: McDonald’s Discovers the Woman Inside the Mom”
The Power of the Purse, “From Minority to Majority: McDonald’s Discovers the Woman Inside the Mom”
Internet: Economic Growth Is Driven by Women.”[Headline.] “Even today in the modern, developed world, surveys show that parents still prefer to have a boy rather than a girl. One longstanding reason boys have been seen as a greater blessing has been that they are expected to become better economic providers for their parents’ old age. Yet it is time for parents to think again. Girls may now be a better investment.” “Girls get better grades in school than boys, and in most developed countries more women than men go to university. Women will thus be better equipped for the new jobs of the 21st century, in which brains count a lot more than brawn. … And women are more likely to provide sound advice on investing their parents’ nest—e.g.: surveys show that women consistently achieve higher financial returns than men do. Furthermore, the increase in female employment in the rich world has been the main driving force of growth in the last couple of decades. Those women have contributed more to global GDP growth than have either new technology or the
new giants, India and China.”
Source:Economist, April 15, Leader, page 14
Women make [all] the financial decisions.Womencontrol [all] the wealth.
Women [substantially] outlive men.
Women start most of the new businesses.
Women’s work force participation rates have
Women are closing in on “same pay for same
Womenare penetrating senior ranks rapidly
[even if the pace is slow for the corner
office per se].
Women’sleadership strengths are exceptionally well
aligned with new organizational effectiveness
Women are better salespersons than men.
Women buy [almost] everything—commercial
as well as consumer goods.
So what exactly is the point of men?
“People turning 50 today have more thanhalf of their adult life ahead of them.”—Bill Novelli, 50+: Igniting a Revolution to Reinvent America
1. MASTERY!(Best/Absurdly Good at Something!)2. “Manage” to Legacy(All Work = “Memorable”/“Braggable” WOW Projects!)
3. A “USP”/UNIQUE SELLING PROPOSITION 4. Rolodex Obsession(From vertical/hierarchy/“suck up” loyalty to
horizontal/“colleague”/“mate” loyalty)5. ENTREPRENEURIAL INSTINCT(A sleepless … Eye for Opportunity! 6.CEO/LEADER/BUSINESSPERSON/CLOSER(CEO, Me Inc. 24/7!)7. Master of Improv(Play a dozen parts simultaneously, from
Chief Strategist to Chief Toilet Scrubber)8. Sense of Humor(A willingness to Screw Up & Move On)
9. Comfortable with Your Skin(Bring “interesting you” to work!)10. Intense Appetite for Technology(E.g.: How Cool-Active is your
Web site? Do you Blog?)11. EMBRACE “MARKETING”(Your own CSO/Chief Storytelling Officer)12. PASSION FOR RENEWAL(Your own CLO/Chief Learning Officer)
13. EXECUTION EXCELLENCE!(Show up on time! Leave last!)
Source: Muhammad Yunus/2006 Nobel Peace prize winner, father of micro-lending /The News Hour—PBS/1122.2006
... care more than others think
is wise; ... risk more than others think
is safe; ... dream more than others think
is practical; ... expect more than others think
Source: Anon. (Posted @ tompeters.com by
K.Sriram, November 27, 2006 1:17 AM)