E9-1-1 in the United States An Update

1. E9-1-1 in the United StatesAn Update Kathryn Condello VP, Industry Operations CTIA 202-736-3235 Kcondello@ctia.org

2. 6800 PSAPs (confirmed) 9 Carriers per PSAP 61,200 Program Management Contracts to enter into Policy Implication? Unified State PSAP Arrangement 1 State Contact for All PSAPs Size of Phase I Effort - US

3. Approximately 2100 PSAPs in 25 States report Phase 1 service with at least one carrier. Estimate that 40m Wireless Subscribers are covered 4Q00, 12 Million ireless Subscribers were covered by Phase 1 Value of Phase 1 Service can not be understated Service to existing subscribers (135M) and uninitialized phones Ability to Call-Back the Wireless User Ability to perform 1st-level geographic screening The two most populous states have NO Phase 1 Status of Phase 1 Roll-Out

4. 112,000 Cell Sites 25% of 135M Subscribers (34M Subs) With one full work year this equates to: 424 Sites Reconfigured per Day 129,000 Subscribers Swapped Out/Day Size of Phase II Effort

5. Status of Phase II Rollout: DEPLOYED: • State of Rhode Island – One Carrier • St. Clair County, ILL – One Carrier BUT DID YOU KNOW? • Approximately 65% of US pops (155M) are covered by Phase 2-capable switch (one carrier example) SO, WHAT’S THE PROBLEM?

6. Does the PSAP have the money, the infrastructure and the expertise to manage and implement Wireless E 9-1-1? Phase 1 Issues:

7. 32 States collect 911 surcharges from wireless customers The correlation between those states collecting surcharges and the implementation of Phase 1 is strong. Some states have cost-recovery for carriers in place, others do not There is a strong correlation in the level of Phase 1 deployment in those states with cost-recovery Some states have been collecting money, but it is not clear that either PSAPs or Carriers have access to it (See NY and CA) Some states that have been collecting money, have now “tapped into” these funds to meet other needs Some states are now requesting increases in wireless surcharges to pay for Homeland Security related expenditures Phase 1: PSAP Money

8. Wireless Funding of 911 - CA

9. Wireless Funding of 911 - NY

10. Average Wireless Infrastructure: State of the Art Average PSAP Infrastructure: More than 30 years old Signalling Network - 50 yrs old, Transport Network - 30 yrs old, Switching/Routing - 20 yrs old Phase 1: PSAP Infrastructure:

11. Strong reliance on 3d party support, who are already stretched thin Despite existence of wireless standards (CAS / NCAS) some States continue to pursue alternative standards (RI) Continued delays in wireline development and implementation of J-STD 36 Continuing issues of which J-STD! Phase 1: PSAP Expertise:

12. The ability for the Carrier to pre-plan state, regional or national roll-out of the Phase 2 technologies is hampered by two key PSAP issues: It is difficult to plan a coordinated roll-out when the trigger is a PSAP request Significant consumer implications if service is rolled out in one market but the adjacent market is unserved The Phase 1 “access ramp” has not yet been installed Technology and Availability Concerns

13. Summary: • There has been a paradigm shift • PSAP Readiness • DOT Initiative/ FEMA Initiatives • LEC Readiness

14. What’s Up Next? • Un-initialized Phone Issue • The Effect of LNP on 9-1-1 • Unintentional 9-1-1 Calls • Priority 9-1-1

15. For further Information / Questions: Kathryn Condello Kcondello@ctia.org 202-736-3235