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Relationship Strategies
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  1. Relationship Strategies Your Communications Workshop

  2. Communication Styles • Goals of Understanding Communications Styles 1. Remove personal tension. 2. To identify actions which bother others. 3. To learn to gain social endorsement from others.

  3. Communication Styles • The effort a person makes to be unemotional and self controlled in relationships with others. • Social Profile… “a way of stereotyping the description of a person. It is designed as a practical stereo-type.”

  4. Communication Styles • The profile is… • 1. helpful in overcoming existing bias about behavior because it is a way of understanding behavior. • 2. not a measure of emotional or social fitness related to mental health.

  5. Communication Styles • 3. not a model of good or bad behavior. • 4. not an indication of whether an individual is likeable or unappealing. • 5. not an indication of whether an individual is successful or unsuccessful.

  6. Communication Styles • Dominance… “the efforts a person makes to influence the thinking and actions of others.” Dominance Scale Low High

  7. Communication Styles • Low Dominance Behavior… • easygoing, unimposing to others, asks questions and listens – but may not talk unless there is a specific reason to do so, reserved.

  8. Communication Styles • High Dominance Behavior… • Takes social initiative, likes to know what’s going on and takes actions to find out, talks a lot with others – even when it may not be their business to do so, is bold and tends to take charge.

  9. Communication Styles • Sociability… “the tendency to seek out interaction with others and to express feelings easily and often.” High Low

  10. Communication Styles • High Sociability Behavior… • Informal, easy going, friendly, emotional, personal, talkative, open, informal dresser, impulsive, communicates freely, revealing, dramatic, permissive, easy to get to know.

  11. Communication Styles • Low Sociability Behavior… • Restrained, self disciplined, calculating, conservative, cool, impersonal, business like, tailored dress, disciplined attitudes, measured opinions, guarded, difficult to get to know, demanding of self & others, cautious communicator.

  12. Communication Styles • Four Primary Communication Styles • Directive • Emotive • Supportive • Reflective

  13. Communication Styles High Supportive Emotive Sociability Low High Dominance Reflective Directive Low

  14. Communication Styles • Directive… • Control Specialist • Combines power with emotional control in relationships. • Back Up Style • Autocratic

  15. Communication Styles • Words to Describe a Directive • Aggressive • Intense • Serious • Demanding • Frank • Opinionated • Impatient • Decision Maker

  16. Communication Styles • Emotive… • Social Specialist • Combines personal power with emotional expression in relationships. • Back Up Style • Attacking

  17. Communication Styles • Words to Describe an Emotive • Sociable • Stimulating • Personable • Wants to be liked • Spontaneous • Emotional • Persuasive

  18. Communication Styles • Supportive… • Supportive Specialist • Combines personal reserve with emotional expression in relationships. • Back Up Style • Compliant

  19. Communication Styles • Words to Describe a Supportive • Lighthearted • Passive • Warm • Patient • Sensitive • Compliant

  20. Communication Styles • Reflective… • Technical Specialist • Combines personal reserve with emotional control in relationships. • Back Up Style • Avoiding

  21. Communication Styles • Words to Describe a Reflective • Deliberate • Questioning • Preoccupied • Scientific • Serious • Industrious

  22. Communication Styles • What Others Say About Directives • If They Like You… • Determine • Requiring • Thorough • If They Don’t Like You… • Pushy • Severe • Dominating

  23. Communication Styles • What Others Say About Emotives • If They Like You… • Personable • Stimulating • Enthusiastic • If They Don’t Like You… • Manipulative • Promotional • Excitable

  24. Communication Styles • What Others Say About Supportives • If They Like You… • Responsive • Easy Going • Concern for Others • If They Don’t Like You… • Soft Hearted • Complying • Retiring

  25. Communication Styles • What Others Say About Reflectives • If They Like You… • Industrious • Persistent • Serious • If They Don’t Like You… • Stuffy • Exacting • Critical

  26. Communication Styles • Anticipating Actions Toward Others Communicative, Warm, Approachable Cooperative Competitive Uncommunicative, Cool, Independent

  27. Communication Styles • Anticipating Actions Relating to Time Undisciplined Slow Fast Disciplined

  28. Communication Styles • Anticipating Actions Relating to Decision Making Uses Opinions Avoids Risk Takes Risks Uses Facts

  29. Communication Styles • Ways to Get Things Done With Communication Styles • Position Power… • Using your position to get things done. (parent, teacher, supervisor) • Task Structure… • The amount of organization used.

  30. Communication Styles • Ways to Get Things Done With Communication Styles • Relationship Ability… • Socially relating to other people

  31. Communication Styles • Ways to Get Things Done With Communication Styles • Directive… • Decrease Position Power • Decrease Task Structure • Increase Relationship Ability

  32. Communication Styles • Ways to Get Things Done With Communication Styles • Emotive… • Decrease Position Power • Increase Task Structure • Decrease Relationship Ability

  33. Communication Styles • Ways to Get Things Done With Communication Styles • Supportive… • Increase Position Power • Increase Task Structure • Decrease Relationship Ability

  34. Communication Styles • Ways to Get Things Done With Communication Styles • Reflective… • Increase Position Power • Decrease Task Structure • Increase Relationship Ability

  35. Communication Styles • Developing Communication Style Flexibility • Style flexing is the deliberate attempt to accommodate the needs of the other person.

  36. Communication Styles • You are attempting to communicate with the other person on his/her own “style.” • Try to determine the other person’s most-preferred style as quickly as possible to adjust your own accordingly.

  37. Communication Styles • Words of Caution • Look for additional information about a person versus just placing a label on them. • Do not let your own label make you inflexible.

  38. Communication Styles • Do not let labels inhibit you from effective communications with others.