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Comprehensive Guide to Shared File Services at Cornell University

This document provides essential information on shared file services offered at Cornell University. It covers targeted usage scenarios, security requirements for accessing CIFS shares, availability and protection measures including RAID6 and optional snapshots, as well as replication services for data protection. Key points include: access protocols (CIFS/NFS), departmental file servers, off-site data backup options, monitoring and notifications for access and utilization, and pricing details for configuration and optional features. Perfect for departments seeking to optimize their file storage solutions.

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Comprehensive Guide to Shared File Services at Cornell University

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  1. Shared File Service VM Forum January, 2012

  2. SFS Topics • Targeted Usage • Security • Accessing CIFS Shares • Availability & Protection • Monitoring • Pricing

  3. Targeted Usage • Departmental File Servers • Shared volumes between groups of servers • Protocols: CIFS or NFS Not intended for: • Large, transactional databases • Storage target for backups • Incremental syncing is ok • Virtual Machine disk files (e.g., vmdk, vhd files) • Encrypted volume container files • Data with a high rate-of-change (>20% of share capacity per day)

  4. Security • CIFS • A Cornell AD account is required to access a share • NTFS ACL permissions use Cornell AD users and groups • NFS • Shared exported to explicit server(s) • Servers sharing share should have common UID/GIDs • NFS v3 (for now) • Restricted to on-campus IP addresses (including VPN) • Encryption • None built into service • Can use file-level encryption tools (e.g., PGP Net Drive)

  5. Accessing CIFS Shares • CIFS Shares will be accessible through the Campus DFS Service \\files.cornell.edu\ORG\software • Additionally a custom CNAME is created for each Share to support older CIFS/SMB Clients \\org-software.files.cornell.edu\org-software • Recommend that departments utilize DFS to reference CIFS shares • Will not be able to use DNS names & share names of existing departmental fileservers

  6. Availability & Protection • RAID6 to protect against spindle failures • Dual controllers to protect against controller failure & to facilitate maintenance activities • Optional snapshots to protect against user / application failures • Optional 2-site Asynchronous Replication to protect against building failure • Off-site Data Copy to protect against campus site failure

  7. Optional Snapshots • Users can restore older copies of their files from these snapshots • No additional fee for snapshots, but share capacity is utilized for snapshots (reducing usable storage, typically by ~ 20%)

  8. Optional Replication • Available for additional cost (2x) • Data replicated asynchronously between primary and secondary data centers • Requires snapshots • Secondary copy promoted to read-write status upon request, or if primary building outage • RPO* is 4 hours • RTO* measured in minutes; Once failover is invoked, it actually takes seconds to complete *RPO = Recovery Point Objective – how far back in time to recover from *RTO = Restore Time Objective – how long it will take to perform the recovery

  9. Off-site Data Copy • Off-site data copy is maintained • Protection against campus site failure • RPO: 1 day • RTO: likely measured in days • No additional cost

  10. Monitoring • Periodic utilization check • Notifications sent via e-mail • Notification when Warning threshold crossed(default at 80% utilization) • Daily notifications whenever Critical threshold is exceeded(default at 95% utilization) • May not be in place day 1, but shortly thereafter

  11. Sizes & Monthly Rates • A $100 “configuration fee” (fee currently waived) may be assessed on configuration, or alteration of your share(s). • If optional snapshots are selected, some of the requested disk capacity is utilized for snapshot overhead (typically ~20%). Snapshots are the only way an end-user can restore a file from a “backup”. • If optional replication is desired, your data will be asynchronously replicated to 2 different buildings on the Ithaca Campus. Replication requires Snapshots. • Shares > 5TB may take longer to provision. • Departments will be able to trade in departmental fileservers for the Cash for Clunkers program. Up to 1TB per fileserver.

  12. Questions ?

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