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DIVERSITY – A VALUE ADDED

DIVERSITY – A VALUE ADDED. DIVERSITY ???. DIVERSITY LAYERS. 4 Layers: “Personality” Internal Dimensions External Dimensions Organizational Dimensions. DIVERSITY LAYERS. Personality Your Unique Core. INTERNAL DIMENSIONS: Race Gender Age. Ethnicity Physical Ability

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DIVERSITY – A VALUE ADDED

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  1. DIVERSITY – A VALUE ADDED

  2. DIVERSITY ???

  3. DIVERSITY LAYERS • 4 Layers: • “Personality” • Internal Dimensions • External Dimensions • Organizational Dimensions

  4. DIVERSITY LAYERS • Personality • Your Unique Core

  5. INTERNAL DIMENSIONS: Race Gender Age Ethnicity Physical Ability Sexual Orientation DIVERSITY LAYERS

  6. EXTERNAL DIMENSIONS: Marital Status Parental Status Appearance Work Experience Educational Background Religion Recreation Habits Personal Habits Income Geographic Location DIVERSITY LAYERS

  7. ORGANIZATIONAL DIMENSIONS: Classification Field of Work Division or Work Group Seniority Work Location Management Status Union Affiliation DIVERSITY LAYERS

  8. What We Notice About Others: Race Gender Age Appearance Facial Expressions Eye Contact Movement Personal Space Touch DIVERSITY LAYERS

  9. WHY NOT DISCUSSED • Lack of Knowledge • Fear • Discomfort • Limited Training Opportunities

  10. WHY VALUE DIVERSITY? • Demographics have Changed!

  11. DO YOU KNOW CALIFORNIA? • 30 Million in 1990 • 34 million in 2000 • 1 of 8 Americans is Californian • 28% is Foreign Born • Most Diverse State in WORLD!

  12. DO YOU KNOW… • 25% Students ESL • 52% WOMEN in CA, 48.7% in Kern • 53.3% Minorities in CA , 51.5% in Kern • 250,000 new jobs needed each year • 50,000 new students / year • Immigrant Pop Increases +1 mil/yr • Single Head of Households increasing • 50 million pop by 2025

  13. DEMOGRAPHICS NOW

  14. DEMOGRAPHIC TRENDS

  15. WHY VALUE DIVERSITY? • Demand/Need for Services • Makes Good Business Sense! • Experience/Ideas stems from Diverse backgrounds

  16. WHY NOT TO IGNORE • Has affect on Individual Performance • Has affect on Organization’s Effectiveness • Impacts Organization’s Cost

  17. AFFECT ON PERFORMANCE • Economic Performance • Enhances Revenue due to • Improved Marketing • Improves Problem-Solving • Adds Creativity • Increases Innovation

  18. ORGANIZATIONAL COST • Employee Turnover • Absenteeism • Inter Group Barriers to Contribution or to participation • Harassment Behavior • Discrimination Suits • Reduced Efficiency of Communication

  19. REPRESENTATIVE BUREAUCRACY • Enhanced Efficiency • Must be Broadly Inclusive • Processes must promote Inclusiveness • Reflects Society on all Levels

  20. REPRESENTATIVE BUREAUCRACY • Diverse Groups bring Diverse Perspectives, Knowledge, Values, Skills • Product of Interactions More Valuable • More Democratic Decision-Making • Better Decisions • Improves Bureaucratic Operations/Outputs • More Responsive to Clientele/Consumers • Elevates Social Equity and Justice

  21. OTHER DIVERSITY ISSUES • Gender Issues in Public Service • Gerontology Issues • Technology Issues

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