Privileged Account Management Jason Fehrenbach, Product Manager

1. Privileged Account ManagementJason Fehrenbach, Product Manager

2. Customer Use Cases - Introduction • A US-based Natural Gas and Electric company serving multiple states • Project Requirements • Only grant access to shared administrative accounts with pre-approval based on established policy • Need to provide ‘firecall’ functionality • Needed to delegate administrative access for Separation of Duty (SoD) • Required logging of Windows administrator activity • Needed to consolidate Unix identities into Active Directory to streamline provisioning, password management and privilege account management

3. Customer Use Cases - Introduction • A global leader in payment processing • Project Requirements • Needed to centralize accounts and get control over passwords and user lifecycles • Needed to replace NIS and provide centralized authentication • Needed to restrict and audit what users could do but at the same time provide for users to carry on with their day-to-day jobs • Needed to provide controls around shared administrative passwords • Needed to rotate administrative account passwords regularly • Needed to correlate and audit administrative activity with the actual end user

4. PAM Sub-Categories PLATFORMS PRIVILEGES Operating Systems • Use Case – Utility Company • Needed to consolidate Unix identities into Active Directory to streamline provisioning, password management and privilege account management • Use Case - Payment Processing • Needed to centralize accounts and get control over passwords and user lifecycles • Needed to replace NIS and provide centralized authentication AD Bridge Shared Passwords Privilege Sessions Delegation

5. PAM Sub-Categories PLATFORMS PRIVILEGES Operating Systems • Use Case – Utility Company • Only grant access to shared administrative accounts with pre-approval based on established policy • Need to provide ‘firecall’ functionality • Use Case - Payment Processing • Needed to provide controls around shared administrative accounts • Needed to rotate administrative account passwords regularly AD Bridge Network Devices Shared Passwords Databases Privilege Sessions Applications Delegation

6. PAM Sub-Categories PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

7. PAM Sub-Categories PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

8. PAM Sub-Categories PROTOCOLS PRIVILEGES RDP VNC • Use Case – Utility Company • Required logging of Windows administrator activity AD Bridge SSH TELNET Shared Passwords HTTP HTTPS Privilege Sessions 3270 4690 5250 Delegation

9. PAM Sub-Categories PLATFORMS PRIVILEGES • Use Case – Utility Company • Needed to provide find-grained delegation of administrative (root) access for Separation of Duty (Sod) • Use Case - Payment Processing • Needed to restrict and audit what users could but at the same time provide for users to carry on with their day-to-day jobs • Needed to correlate and audit administrative activity with the actual end-user Operating Systems AD Bridge Shared Passwords Privilege Sessions Delegation

10. Unix Delegation: Problem Statement PRIVILEGES • How do I allow users to perform elevated tasks on Unix without losing control of the root password? • Pair a password vault with a delegation solution • Common delegation solutions • Native OS solutions (RBAC implementations) • The open source Sudo project • The Commercial Unix Security space AD Bridge Shared Passwords Privilege Sessions Delegation

11. What did we discover? Native OS options • Result? Companies would: • Purchase a PAM sol’n only for their highest risk machines • Hate having to re-train admins & help desk staff on a new syntax • “Bend” sudo in crazy ways Commercial 3rd party solutions ~3,000 customers PRIVILEGES AD Bridge sudo Linux: 7.5M servers Unix: 2.8M servers Mac: 2.0M servers Shared Passwords No focuson thissegment! Privilege Sessions Delegation

12. Sudo v1.7 and earlier PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

13. Field Feedback: Common Pain and Trends PRIVILEGES • How do I easily provide access control reports? • How do I deal with sudoers? • How to manage it, distribute it, etc • How do I enable central keystroke logging? • How do I know what is going on across lots of systems? • How do I provide more fine-grain control in the policy? AD Bridge Shared Passwords Privilege Sessions Delegation

14. Sudo v1.8 and the new plug-in API PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

15. Example architecture using plug-in API PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

16. Example pain points that the plug-in API can assist with PRIVILEGES • Sudo Reporting • Access Control Report • Event Activity • Commands run • Policy changes • Deployment • Preflight and sudo plug-in installation • Policy Management • Editor, Versioning, Rollback • Keystroke Logging • Search, Playback • Separation of Duty AD Bridge Shared Passwords Privilege Sessions Delegation

17. SUDO v2.0: Design Phase PRIVILEGES • http://www.sudo.ws/sudo/sudo-rbac.html (April 12, 2012) • New security policy format • Designed for the needs of the enterprise • Include an API to support analysis and reporting tools • Support grouping of commands and options in logical units • Facility management of sudoers by multiple stake-holders • Time based policy rules • Data source plug-ins AD Bridge Shared Passwords Privilege Sessions Delegation

18. SUDO v2.0: Design Phase PRIVILEGES AD Bridge Shared Passwords Privilege Sessions Delegation

19. Complete Identity & Access Management Manage Access to Business Critical Information Understand &Control Administrator Activity Access Governance Privileged Account Management Privileged Account Management AccessGovernance Simplify Account Management Audit User Activity User Activity Monitoring Identity Administration

20. Thank You