Memory and Performance Appraisals at Work. Module from SIOP. Performance Appraisal. Process by which employees are given feedback on job performance Often annual or semi-annual The question: How is a boss supposed to remember what each employee did or didn’t do?. What’s going on?.
Module from SIOP
Performance appraisal can be viewed as a classic example of how we cognitively process and remember things
The boss (or other rater)…
Discusses work-related issues with supervisor and other work group
members using knowledge gained from work experience to improve
work unit efficiency or quality, or to solve work-related problems.
Balzer, W. K., & Sulsky, L. M. (1992). Halo and performance appraisal research. Journal of Applied Psychology, 77, 975-985. doi:10.1037/0021-9010.77.6.975
DeNisi, A. S., Cafferty, T. P., & Meglino, B. M. (1984). A cognitive view of the performance appraisal process: A model and research propositions. Organizational Behavior and Human Performance, 33, 360-396. doi:10.1013/0030-5073(84)90029-1
Uggerslev, K. L., & Sulsky, L. M. (2008). Using frame-of-reference training to understand the implications of rater idiosyncrasy for rating accuracy. Journal of Applied Psychology, 93, 711-719. doi: 10.1037/0021-9010.93.3.711