1 / 6

Customer care is a department that is available 24x7 in service of customers

At GetCallers, we always here to help you achieve phenomenal growth by leveraging our low-cost Inbound/Outbound Callers. <br>Customer care is a department that is available 24x7 in service of customers. Call centers are responsible for working under these departments and forwarding calls to the specific department concerned.

getcallers
Download Presentation

Customer care is a department that is available 24x7 in service of customers

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CUSTOMER CARE IS A DEPARTMENT THAT IS AVAILABLE 24X7 IN SERVICE OF CUSTOMERS

  2. Introduction Customer care is a department that is available 24x7 in service of customers. They are persons who are experts in technical error solving and communicating with people to cure their problems. Call centers are a department that receives calls on a specific subject may it be related to sales, marketing, or inquiry. Call centers are responsible for working under these departments and forwarding calls to the specific department concerned.

  3. Customer care usually receives calls from frustrated customers who are facing any issue regarding the services or the product of the company. They need to get rid of their problem as soon as possible and customer care helps technically to solve their difficulties.

  4. Hence this department of an organization requires professionals who possess these qualities to manage phone calls effectively: ● Good Communication skills ● Should Be patient and calm ● Use Tact and urbanization ● Know-How To Read Customers ● Problem-solving skills ● Conversation completion skills ● Persuasion skills

  5. At GetCallers, we always here to help you achieve phenomenal growth by leveraging our low cost Inbound/Outbound Callers. visit our site https://www.getcallers.com//

  6. Thank you

More Related