Overview of Session

1. Equipment & Operational Safety Standards Overview (Chapter 14-90 FAC) 17th Annual Transportation Disadvantaged Training and Technology ConferenceAugust 19, 2009

2. Overview of Session • Four Major Goals: • Overview of Chapter 14-90 (FAC) • System Safety Program Plan Requirements • Security Program Plan Requirements • Pre/Post Trip Inspection Process • Respond to Related Questions

3. Rule 14-90 Sections 14-90.002 -- Definitions 14-90.004 -- Bus Transit System Operational Standards 14-90.0041 -- Medical Examinations for Bus Transit System Drivers 14-90.006 -- Operational and Driving Requirements 14-90.007 -- Vehicle Equipment Standards and Procurement Criteria 14-90.009 -- Bus Safety Inspections 14-90.010 -- Certification 14-90.012 -- Safety and Security Inspections and Reviews

4. System Safety Program Plan • Describes Policies, Procedures and Requirements • Followed by management, maintenance and operators • Provides a safe and secure environment for employees and the general public • Integrates the transit system safety activities into a coordinated adopted document which defines and describes the agency safety program • Tool to measure accountability for safety

5. Safety Policy Statement Authority Statement Purpose Statement Goals and Objectives System Description Organizational Structure Program Elements Program Maintenance SSPP Elements

6. Elements Safety Policy Statement/Purpose • Addresses the intent of the SSPP and defines why it is being written. • Establishes the safety philosophy of the whole organization and provides the means for implementation

7. Authority Statement Clearly defines the authority for establishing and implementing the SSPP and how the authority has been delegated through the organization. Safety is the number one priority of [Agency Name]. In support of that goal, the primary importance of the System Safety Program Plan policies and procedures is the reduction of accidents and injuries to transit customers, employees and the general public. Safety is a shared responsibility between system management and employees. Elements

8. Elements Goals and Objectives • Goalsestablishes levels of responsibility and accountability, and methods of documentation for the organization. • Objectives are the working elements of the SSPP, the means by which identified goals are achieved. Objectives are to be specific, clearly defined, measurable and provide a framework of day to day activities that are in place

9. Elements System Description • Describes the history and current service provided by Transit System Organizational Structure • Organizational Chart of the Transit System’s Structure

10. Elements Program Maintenance • SSPP should contain a statement that identifies the process to annually review and update of the SSPP. • Annual safety and security certification letter for prior year

11. Hazard Assessment • SSPP include a hazard identification and resolution process to be used by employees. • Policy Statement- that states how hazards are identified and resolved in a manner acceptable to general management.

12. Core Safety Elements • Driver/Employee Selection • Driver/Employee Training • Vehicle Maintenance • Drug & Alcohol Programs • Safety Data Acquisition and Analysis • Security

13. Driver/Employee Selection Policies and statements addressing issues related to driver and employee selection. • Job descriptions • Driver licensing requirements • Driver and criminal background checks • Physical requirements • Drug and Alcohol

14. Driver/Employee Training • Basic operations and maneuvering • Bus equipment familiarization • Boarding and alighting • Operation of wheelchair lifts • Driving conditions • Defensive driving • Passenger assistance and securement • Handling of emergencies and security threats • Communication • Pre-Trip Activities, including vehicle inspection

15. Vehicle Maintenance • Maintenance Plan • Procedures for preventive and routine maintenance • Data Analysis (Recording and tracking system for inspections, maintenance, lubrication intervals with date and mileage • Pre-Trip Inspection

16. Drug & Alcohol Programs • Drug Free Workplace Policy Statement • Drug Free Workplace Act Title 49, CFR part 29 • Substance Abuse Management and Testing Program • 49CFFR part 40 and 655

17. Safety Data Acquisition and Analysis • Written policy or procedure (s) for any event involving a bus or on transit property • Investigations are done for: • A fatality or individual confirmed dead within 30 day of an event • Injuries involving medical treatment away from the scene for two or more individuals • Evacuation of the bus

18. Safety Data Acquisition and Analysis • Events are investigated and documented in a final report. • Description of investigation activities • Identified causal factors • Corrective actions • Schedule of implementation of corrective actions

19. Bus Incident Reporting, Tracking and Analysis System Available for download on the Bus Safety Resource Guide under Core Element- Safety Data Acquisition & Analysis.

20. Security Program Plan (SPP)

21. The Security Program Plan • A Security Program Plan (SPP) is a template for producing a transit agency security plan. • Includes documents, responsibilities, training assignments, and related materials. • Uses an “all hazards” framework—an approach flexible enough to be applied more than one type of event or situation

22. Security & Emergency Preparedness:Your Areas of Prime Responsibilities • Prevent incidents within control and responsibility of transit system • Respond to situations and events, mitigate loss, protect passengers, personnel and critical assets • Support community response with equipment and capabilities • Recover from major events with available resources and programs

23. Introduction to SPP Process

24. The SPP Process • Five steps • Recognize the Need • Establish Policies • Determine Organization, Roles, and Responsibilities • Prepare Countermeasures • Maintain Plan

25. Overview of Section 1:Defining the Plan  What does SPP do?  When is SPP activated?  What are the agency’s basic assumptions?

26. Section 1: Establish Policies • Purpose of the Security Program Plan (SPP) • Situations covered by the SPP • Statements of Belief and Limitations

27. Purpose of the Security Program Plan “…set out Your Community Transit’s procedures for maintaining a safe and secure operations and service environment for passengers, employees and volunteers, and the surrounding community.”

28. The Inventory Step • What is possible? • What could happen and what is the impact? • What are reasonable policies for our organization?

29. What is Possible? • Security Incidents Vandalism/Graffiti,Theft/Burglaries, Assault,Disruptive Behavior,Trespassing • Severe Weather Floods,Windstorms/Hurricanes, Tornadoes, Thunderstorms, Wildfire

30. What is Possible? • Man-Made Emergencies Terrorism, Acts of Extreme Violence, National Emergency, Weapons of Mass Destruction (WMD) • Technological Hazards Hazardous Materials, Accidents, Radiological Emergencies, Transportation Accidents

31. What Is Possible? • Energy-Related Hazards and Energy Shortages/Outages • Natural Gas/ Petroleum/Electrical Transmission Power Shortages & Outages • Energy & Food Shortages • Water Shortages • Other Evacuations through Service Area

32. Overview of Section 2:Organization, Roles and Responsibilities  Who does what?  What if the responsible party is unavailable?  How do I contact the right person?

33. Section 2: Organization, Roles, and Responsibilities of Agencies and Personnel • Responsibilities • Continuity of services • Contact information

34. Responsibilities • Who does what, when? • Not limited to your agency personnel • A comprehensive statement of all relevant personnel in your area • What agencies will you need to involve in preparing your SPP? • Who currently leads any county-declared emergency in your home area?

35. Continuity of Services • Lines of Authority/Responsibilities • Backup Facilities • Backup Records • Succession of Personnel

36. Lines of Authority/Responsibility • Who directs activity at each level – operations, communications, management, etc. • Who interacts with EOC? • How does the line of authority change with activity directed by the EOC?

37. Backup Facilities • What are some considerations when selecting a backup facility?

38. Backup Records • What are your essential records and what problems do you anticipate in establishing backup records?

39. Succession of Personnel • What are two possible uses of a list of succession? • What would be some criteria for succession?

40. Contact Information • How often should the contact list be revisited and updated? • Who should be responsible for updates? • What procedures could you put in place to update the contact list? • Electronic versus paper records? • Who should contact list be sent to?

41. Overview of Section 3: Countermeasures and Strategies • Menu of policies and procedures • Use expert guidance and other agency experience • Ready to implement (fill-in format, but can be tailored to agency needs) • Divided into categories by type of countermeasure

42. Section 3:Countermeasures and Strategies • Prevention • Mitigation • Preparedness • Response • Recovery

43. Prevention • Take actions to reduce the likelihood that an event will occur • What could this include?

44. Prevention • Driver’s Vehicle Checklist • Mechanic’s Vehicle Checklist • Employee Badge Policy • Visitor Badge Policy • Vehicle Key Policy • Facility Keys • Securing Vehicles During the Shift

45. Prevention • Securing Vehicles at the End of the Shift • Securing the Facility • Route Maintenance Issues • Prohibited Items on the Bus • Shipping and Receiving Security Policies • Petty Cash Use Policy

46. Prevention • Fare Evasion Policy • Screening New Employees • Workplace Conflict Resolution Process • Bullying Policy • Hazard Reporting

47. Prevention • Communication with Passengers • Security System Ready and Up to Date • Review of Bus Stops for Safety and Security • Update SPP • Include Security Design Considerations into New Building Construction/Selection

48. Mitigation: A Working Definition • Actions you take to reduce the asset loss or human consequences of an event.

49. Preparedness: A Working Definition • Actions you take to anticipate and minimize the impacts of events. • Planning measures taken to ensure reactions to events are efficient and effective.

50. Preparedness • Which activities do you already engage in?