slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Operational Readiness – Start-Up Support Airports & Airlines PowerPoint Presentation
Download Presentation
Operational Readiness – Start-Up Support Airports & Airlines

Loading in 2 Seconds...

play fullscreen
1 / 26

Operational Readiness – Start-Up Support Airports & Airlines - PowerPoint PPT Presentation


  • 110 Views
  • Uploaded on

Operational Readiness – Start-Up Support Airports & Airlines. Integrated Airport Management. Integrated Operational Readiness IOR & Integrated Operational Optimization - IOO. IOR & IOO for Airports. IOR and IOO:

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Operational Readiness – Start-Up Support Airports & Airlines' - gemma-richard


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Operational Readiness – Start-Up Support

Airports & Airlines

Integrated Airport

Management

  • Integrated Operational Readiness IOR &
    • Integrated Operational Optimization - IOO
ior ioo for airports
IOR & IOO for Airports

IOR and IOO:

tool for large scale International Airports to guarantee success.The Integrated Airport Functions approach ensures:

ior ioo for airports1
IOR & IOO for Airports

That operational functions and interfaces are integrated and optimized.

Results from past projects:

  • timely inauguration,
  • efficient operation from day one,
  • higher quality and service level standard,
  • higher user acceptance,
  • higher ROI after start of operation and after optimization process.
ior ioo for airports2
IOR & IOO for Airports
  • Time versus quality and budget limitations
  • Operational Issues versus manufacturing constraints and system implementation

Be prepared…..

developer s operators conflicting objectives
Developer‘s & Operators‘ Conflicting Objectives

IOR & IOO for Airports

Developer‘s Tasks

Operator‘s Tasks

Operator‘s Objectives

Developer‘s Objectives

Efficient Operations

&

Efficient Resource

Allocation

Maintain Budget

Return on

Investment

Design & Build

to Specifications

=

=

Attract Clients & Customers

Minimum Quality

&

Time Schedule

High Quality

Standards

Avoid Changes / Variations

=

=

Conflict

ior ioo for airports3
IOR & IOO for Airports
  • Target: Pragmatic, structured and transparent integration of all activities until Start of operation or optimized current Airport OPS is accomplished.
  • Prerequisite: Overview on all Airport components and functions,planning, design, schedules, costs, outsourcing concept, interfaces and operational concept.
  • Steps: assessment, evaluation, interface clarification, integration of entities, function implementation, fine tuning of functions, trial operation, start of operation / operate enhanced operation
ior ioo for airports4

Airside &ATCOperations

Airlines /Handlers

SecurityTSA

InvestorsRelations

AirportOperator

CIQ

Landside

Access

Facility / System -

development

Concessionaires

IOR & IOO for Airports

Partners for Integration:

ior ioo for airports5

INTERFACE

IOR & IOO for Airports

Implementation Methodology of IOR / IOO Organization

IORCoord.

  • Airport

Authority

  • Airline &

Handlers

  • Government

Authorities

  • Concessio-

naires

  • Security &

Safety

  • O&M

Systems

AIRPORT ACCESS

PAX / CREW HANDLING

BAGGAGE HANDLING

AIRCRAFT HANDLING

IORExec.

Client & Third parties

AIRPORT ACCESS

PAX / CREW HANDLING

BAGGAGE HANDLING

AIRCRAFT HANDLING

IOR & IOO Implementation

Trial Operations

Relocation (IOR)

Post-Opening / Operation Support

ior ioo for airports6
IOR & IOO for Airports

Operational Development Phases

S

Systems

H

HR

I

Operations Support & Optimization

Human Resources Development

Relocation

Planning Concepts

Master planning, Functional Planning

Process Management

Operations Concepts

Commercial Concepts

Ops. Commissioning / Trial Operation

IOR & IOO

Interaction

=

F

Facilities

T

Transfer/Trials

$

Finance

ior ioo for airports7
IOR & IOO for Airports

Samples of neglected work packages:

  • Implementation of new procedures, online access, the 5 W’s not implemented & trained
  • Operational suitable signage
  • Changes in space requirements
  • Security concept / adaptation of flows
  • Training concept and required time & systems for training
  • IT & Baggage integration testing prior Trial operations
  • Late integration of Airline, Handler, third parties and Gov. Bodies
  • Lack integration of operational activities in Facility and System time schedule
  • Baggage transport procedures,
ior ioo for airports8
IOR & IOO for Airports

Samples of neglected work packages II :

Incheon Intern. Airport, S.-Korea:

Task:

Development of Interaction, Human Resources & optimization of Functions in relation to Facilities and Systems for Airport opening and future operation.

Total Functions - SHIFT

of IIAC to be completedfor Start ofOperation

Interaction, Human Resources, Trialsto be developed and integrated

Facilities and Systems

being developed

ior ioo for airports9
IOR & IOO for Airports

Optimization Principles

Implement

New Systems

ReduceCosts

Co-ordinateActivities

ManageQuality

Process 1

Process 4

Process 2

Process 3

Qualify

Human Resources

Improved Performance !

ReduceInterfaces

IncreaseFlexibility

ior ioo for airports10
IOR & IOO for Airports

IOR and IOO Tools and Methods:Proven tools utilized in IOR Programs to enhance operational Value

  • Development of IOR / IOO Manual
  • Standard Functional Catalogue (StFC)
  • Specific Functional Catalogue (SFC)
  • Functional Integration Plan (FIP)
  • Individual Time Schedules (ITS)
  • Operational Readiness Progress Measurement (ORPM)
  • Outstanding Issues List (OIL)
  • Reporting operational shortcomings as monitored during Trials
  • Analysis tool for functional performance of Trials
  • Risk Management Analysis
  • Database
ior ioo for airports11
IOR & IOO for Airports

IOR and IOO Components:

Further methods used to implement and integrate the Project:

  • Structured Interviews with all concerned parties
  • Implementation of OREX Organisation
  • Communication structure
  • Interface Meetings resulting from OIL List Issues
  • Site Visits, Progress Measurement
  • Development & alignment of Trial Scenarios
  • Execution of Trial Scenarios
  • Contingency Flow Charts (trial / procedure related)
  • Facilities / Systems Matrix
  • Training / Procedure concept and implementation
  • Relocation concept and execution
ior ioo for airports12

OperationalOrganization

OperationalConcept

  • Influence onAirport OpeningDate (AOD)
  • Foreseeable Inconveniences
  • Contingency Plans
  • Ongoing Rectifications
  • Transparent Reporting

Outstanding Issues List(OIL)

IOR / IOO for Airports

Data Concept:

Questionnaire

Functional Integration Plan (FIP)

StandardFunctionalCatalogue

SpecificFunctionalCatalogue

OperationalReadinessProgressMeasurement(ORPM)

Risk Management

IOROrganization

IndividualTime Schedules(ITS)

FunctionalPerformanceReport of Trials

FunctionalPerformanceReport of Trials

Questionnaire

Database

Development ofTrial Scenarios

OperationalShortcomings

Execution ofTrial Scenarios

Trial Results

ior ioo for airports13

Core Processes

1. Airport Access

2. Pax&Crew Handling

3. Baggage Handling

4. Cargo & Mail

Handling

5. Aircraft Handling

6. Aircraft Control

7. Administration & Management

8. Facilities & System Management

9. Airport Security

10. Commercial Optimization & Customer Services

11. Environmental Integration

Main Functions

For example:

1. Road/Rail Access

2. Pax Control,

Information,

Pax Services etc.

3. Departure/Arrival/

Transfer Bags

4. Export/Import

Services, Quarantine

etc.

5. Ground Handling,

6. NavAids, Visual Aids,

Airspace Movement

and so on……...

Sub Functions

In excess of 600

Sub-Functions

to be addressed to

implement

Components

F Facilities

I Interaction

S Systems

H Human Resources

IOR / IOO

IOR & IOO for Airports

Core Processes - Breakdown

ior ioo for airports14
IOR & IOO for Airports
  • Samples of Tools and Methods:
    • Outstanding Issue List (PM Method)
    • Check list / Questionaire for Functions,
    • Functions catalog
    • Functional Integration Plan (FIP)
    • Job description for OREX
    • Operational Time Schedule – TerminalAirsideSecurity
    • Trial Scenario / Trial Check List
    • Operational Readiness Progress Measurement (ORPM)
    • Training Matrix
ior ioo for airports15

Terminal

IOR & IOO for Airports

Processes at Airports

Samples of overlapping Functions

Land Transport

Visitors

Baggage

Pax

Cargo

F

  • Organization
  • Administration

& Management

  • Commercial

Optimization

  • Customer

Services

  • Safety &

Security

  • Facilities &

Systems

Operations &

Maintenance

  • Environmental

Integration

acilities

Landside

Interaction

Systems

Airside

H

uman Resources

Air Transport

Baggage

Pax

Cargo

ior ioo for airports16

PM

IOR

IOO

PM

IOR

PM

IOR & IOO for Airports

Phases of Implementation

Invest Part

> 60%

= 50%

< 20%

Introduce

Introduce

Proceeding

Proceeding

Project Content

Assess

Organize

Project Set-up

“Shift” - Programme

Execute

Integrate

Trials / Operation

< 40%

= 50%

> 80%

Operation Part

ior ioo for airports17

F

F

Provision (free of dust)

Buildings /

Equipment

Provision

I

S

H

IOR & IOO for Airports

Development of complete trial operations out of the operational procedures and their components

Components:

Basic

Advanced

Integrated

Applied to approx. 600

Operational

Procedures

Trial operation

of all

components

and necessary

operational

systems

for the single

operational

procedure

-Check in-

Trial operation

of all

components

and necessary

operational

systems

for the single

operational

procedure from

Check-in to

-Gate ClosureSystem-

I

Function of all O.S.

Interaction

Operative

Procedure

- Check in -

Fall Back Plan

S

Equipment

OperationsSystems

Furnishings

H

Training

Personnel

Complete

Trial

operations

of

operational

procedures

and

operational

systems

Instructions

Topography

Provision (free of dust)

Rooms /

Finish

Trial operation

of all

components

and necessary

operational

systems

for the single

operational

procedure

-Gate ClosureSystem-

Provision

Function of all O.S.

Operative

Systems

  • Operative
  • Procedure
  • Gate closure
  • system -

Fall Back Plan

Equipment

Equipment

Furnishings

Training

Personnel

Instructions

Topography

Deadline for Functional

Readiness of all Components

Duration of Functional Planning

Duration of Trial Ops until Inauguration of Airport

trial operation methodology
Trial Operation Methodology

Development of Trial Scenarios

Identification of Operational Shortfalls

Execution of Trial Scenarios

Trial Results

  • Influence on Airport

Opening Date (AOD)

  • Expected

Inconveniences

  • Contingency Plans
  • Ongoing Rectifications
  • Management Reporting

Functional Performance Report of Trials

Outstanding Issues List (OIL)

Critical Management Decisions

IOR & IOO for Airports

ior ioo for airports18
IOR & IOO for Airports

Our Objective

Smooth Airport Operations

from day one onwards

IOR &IOO

Airport

Operator

Airport

Shareholders

Main

Carrier

Other

Airlines

Executive

Govt.

Bodies

Deve-lopment

Reali-

zation

Concession

Legisl.

Govt.

Bodies

project management for airports other projects
Project management for Airports & other Projects

Step 1

Project Development

“Hardware“

“Environment“

“Software“

Development Phases

Operations-System

Human Resources

Facilities / Equipment

Organization

Integration

Conception

Risk Assessment

Feasibility Study

Master-/ Biz- Planning

Implementation

Start - up

Commissioning

Relocation*

project management for airports other projects1

Start up Project

“Hardware“

“Environment“

“Software“

Start – upProcesses

Operations-System

Human Resources

Facilities / Equipment

Organization

Integration

Access

Operations

Administration

Safety

Security

Production-Support

Publicity

Facility Management

Project management for Airports & other Projects

Step 2

project management for airports other projects2

Step 3

Operations

“Hardware“

“Environment“

“Software“

Operations-Processes

Operations-System

Human Resources

Facilities / Equipment

Organization

Integration

Access

Operations

Administration

Safety

Security

Support

Publicity

Facility Management

Project management for Airports & other Projects
transcare s cooperation partner locations
TransCare’s & Cooperation Partner Locations

TransCare Russia/CIS

TransCare Western Europe

Voorschoten

Moscow

London

In Cooperation with our Partner

Frankfurt Airport

Cargo City South/Bldg. 664c

60549 Frankfurt

fon: + 49 69 70792037

fax: + 49 69 70792038

Wiesbaden

Geneva

Frankfurt

Beijing

Los Angeles

Atlanta

Tokyo

NewDelhi

Dubai

Mexico City

Singapore

Nairobi

TransCare South America

Sao Paulo

Johannesburg

Sydney

TransCare India

ISO 9001:2000