1. COUNTER OPERATIONSB ACCOUNT TRANSFER IN • SCRUTINY OF ADVICE OF TRANSFER RECEIVED • MAKE ENTRY IN RELEVANT RECORDS • TRANSFER THE DOCUMENTS TO SUPERVISOR • ON RECEIPT DULY ATHORISED BY SUPERVISOR, HAND OVER PASSBOOK TO DEPOSITOR, AND COLLECT RECEIPT FROM DEPOSITOR

2. COUNTER OPERATION SB ACCOUNT TRANSFER INROLE OF SUPERVISOR • CHECK THE DOCUMENT AND SIGN • CHECK THE ENTRY IN RECORDS • TRANSFER THE DOCUMENT TO SBCO BRANCH • ON RECEIPT OF THE DOCUMENT FROM SBCO, TRANSFER THE DOCUMENT TO COUNTER PA FOR FURTHER DISPOSAL

3. CUSTOMER INFORMATIONSB ACCOUNT TRANSFER IN • PRODUCE THE RECEIPT GIVEN BY POST OFFICE BY TRANSFEREE PO • COLLECT THE PASSBOOK • NO FEE FOR TRANSFER OF ACCOUNT

4. COUNTER OPERATIONSB ACCOUNT TRANSFER OUT • EXAMINE THE SB-10(b) AND PASSBOOK • VERIFY THE SIGNATURE & BALANCE & MAKE ENTRY IN RELEVANT RECORDS • COLLECT THE PASSBOOK • AFTER CHECKING BY SUPERVISOR & SBCO, DESPATCH THE ADVICE TRANSFER TO TRANSFEREE HO BY REGISTERED POST

5. COUNTER OPERATION SB ACCOUNT TRANSFER OUTROLE OF SUPERVISOR • CHECK THE SB 10(b) & PASSBOOK WITH RECORD AND SIGN • CHECK THE ENTRY IN RECORD AND SIGN • TRANSFER THE DOCUMENT TO SBCO • ON RECEIPT OF DOCUMENT FROM SBCO , RETURN THE DOCUMENT TO COUNTER PA FOR FURTHER DISPOSAL

6. CUSTOMER INFORMATION SB ACCOUNT TRANSFER OUT • FILL UP THE SB 10(b) FORM & FURNISH ALL DETAILS PROPERLY • HANDOVER SB-10(b) FORM & PASSBOOK TO COUNTER PA • COLLECT THE ACKNOWLEDGEMENT FROM COUNTER PA