Managed Enrollment

1. Managed Enrollment A Process – Not a Product

2. Workshop Objectives • Define Managed Enrollment • Compare Open Entry to Managed Enrollment • Learn how to use Managed Enrollment in adult education programs • Develop a plan for implementing Managed Enrollment at your school.

3. The Issues: • Students are often “Here today - Gone tomorrow!” • Can anything be done about it? • Are they “stopping out or dropping out?” • Can we keep students engaged and connected while they are away from class?

4. Reality: • FUNDING:Performance and FTE • FTE ± 90 % • Performance ±10 % • ENROLLMENT & RE-ENROLLMENT: • 12 hour rule • 6 absences rule

5. Introduce Yourself andTell us About Your Program… • Type of Learners (Demographics) • Courses Offered • Class Locations • Times Classes Offered • Enrollment Patterns (Seasons/Day/Eve) • Attendance Patterns • Teachers (FT/PT/Area of Study)

6. Critical Question for Today • Is the Open Entry - Open Exit enrollment policy a support or a barrier to learner persistence? • What do you think?

7. Open Enrollment Challenges • New students enter, sometimes daily • Difficult to stay the course with lessons • New students come in the middle of lessons • Student’s goals get lost in shuffle • Students have lower expectations • Hard to build a strong sense of community among students

8. Open Enrollment Benefits • Learners know their own needs and time constraints best and have flexibility to manage their schedules • Programs are mandated to provide the best instruction to all students at all times • No student is turned away without an attempt to accommodate them immediately

9. 100% Classes Closed 100% Classes Open 50% Classes Open Managed Enrollment… • Structured times for enrollment • Reflect students’ actual attendance pattern • On a continuum between open and closed enrollment

10. Research on ME • Shows students believe ME helps them stay in class. • Shows students understand they will achieve progress by a certain time. • Finds the best course length is 6-9 weeks (Students’ learning curve decreases between 7-8 weeks)

11. ME Challenges • Changes always raise anxiety level • Administrators and teachers unsure of meeting program and grant goals • Can give perception that student’s needs and teacher’s needs are in opposition

12. ME Benefits… • Teachers and students say it feels like a “real school” • Students say classes are more organized • Students say they feel like they belong to a supportive community in class • Teachers say students are more likely to learn at the same rate and pace • Teachers say students make faster progress from level to level

13. Programs Using ME Suggest… • Use enrollment deadlines • Restrict number of absences to 5 or less • Have Open Entry classes for students cannot attend regularly or cannot wait: • Facilitated Self-study + Workcenter Class • Distance Learning

14. CASE STUDY #1 • MiraCosta College (CA) wanted to know if ME would raise student attendance • Step 1: Hold focus groups with teachers and students.

15. CASE STUDY #1 cont…Findings of Focus Groups • Teachers: • Students make classroom attendance low priority • Students not always serious about studying • It is difficult to teach open entry classes • Students: • Learning English is very important. • How did we get placed into this level? • How do we get out of this level to another? • Students also reported making large personal sacrifices to attend classes.

16. CASE STUDY #1 cont… • Identify specific program issues based on interviews. • Measure three areas: • Enrollment patterns • Retention rates • Promotion rates • Establish student outcomes

17. CASE STUDY #1 cont… • Establish shorter instructional terms • Establish attendance requirements • Pilot the ME plan

18. MiraCosta Results:

19. CASE STUDY #2Fresno Adult School (CA) “Persistence Rates at Vista Adult School,” Louann Gigante https://www.casas.org/home/index.cfm?fuseaction=home.downloadFile&mapID=1758

20. CASE STUDY #3ABE & GED Center (PA) 91% 62% “Moving from Open Enrollment to Managed Enrollment,” Kate Hyzer http://www.able.state.pa.us/able/lib/able/fieldnotes06/fn06mgdenroll.pdf

21. CASE STUDY #4Miami Dade College (FL) • Kendall Adult ESOL Program– • Level “A” 79 Registered -79 Tested • Level “B” 86 Registered – 75 Tested • Level “C” 167 Registered – 148 Tested • Level “D” 164 Registered – 139 Tested • Level “E” 136 Registered – 117 Tested • Level “F” 42 Registered – 37 Tested

22. Miami Dade College cont.. • Enrolled a total of 674 students • Passing rate in individual classes ranged from 38 % to 100% • 439 of 674 passed to next higher level • 74 students jumped two levels • Overall passing rate of 74%

23. 4 Steps to MESTEP 1 • Establish the Issues of your program • Do Focus Groups and Surveys with Stakeholders: • Students • Teachers • Administrators

24. STEP 2: • Design a Pilot Class: • Establish # of Weeks • Establish an Enrollment Process • Keep an Open Entry class • Establish Data to Obtain

25. STEP 3 • Assess the Pilot • How will it be measured? • What types of Outcome Data • How to Obtain Learner Comments • How to Obtain Teacher Comments

26. STEP 3 cont… • Types of Outcome Data to Obtain • Passing rates of students from level to level • Transfer rates of students from ESOL to ABE • Stop-Out Patterns • Percentage of Learners that persist: • More than 12 Hours • More than mid- point of the class • All the way to the end of class

27. STEP 4 • Full Implementation • Presentations on Pilot Results to Administrators • Administrative Decisions Process • Use Feedback Loop for Continuous Improvement • Student Surveys and Focus Groups • Outcome Data

28. Resources • MiraCosta College http://www.miracosta.cc.ca.us/Instruction/CommunityEducation/ESL/managedenrollment.htm • National Center For the Study of Adult Learning and Literacy (NCSALL) http://www.ncsall.net/fileadmin/resources/teach/lp.pdf http://www.ncsall.net/fileadmin/resources/teach/lp_d.pdf http://www.sbctc.ctc.edu/college/abepds/program_administrators_sourcebook_december_2005.pdf

29. Thank You !! • Phil Anderson • philip.anderson@fldoe.org • Steve Osthoff • stephen.osthoff@polk-fl.net • Tony Lagos • effecttrain@aol.com • Claire Valier • cvalh@aol.com