Kentucky Hospital Engagement Network Stories from the Other Side: when you are the dot on the run chart . Donna R. Meador, K-HEN Project Director. Objectives: . Demonstrate the power of story-telling in patient safety and quality work
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Donna R. Meador, K-HEN Project Director
We know the work we are doing is important, but how do we make it real to our staff? And sometimes to our leaders?
Stories go way back, even before YouTube
“You can’t improve what you don’t measure.”
mine that data!