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BA 453/553

BA 453/553. Human Resource Management. Agenda April 18, 2006. Group Presentations (5,6,7, & 8) Lecture (Job Analysis & Job Description) Video “You Be The Judge” Lecture (Job Analysis & Job Description) Video “More than a gut feeling” Recruitment activity Review for exam #1.

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BA 453/553

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  1. BA 453/553 Human Resource Management

  2. Agenda April 18, 2006 • Group Presentations (5,6,7, & 8) • Lecture (Job Analysis & Job Description) • Video “You Be The Judge” • Lecture (Job Analysis & Job Description) • Video “More than a gut feeling” • Recruitment activity • Review for exam #1

  3. Jobs: Analyze, Describe and Provide Specifications • Determining duties and skills • Listing job duties, responsibilities, reporting, conditions, supervision • “Human requirements”

  4. What Information do I Collect? • Work activities • Human behaviors • Machines, tools, equipment and work aids • Performance standards • Job context • Human requirements

  5. Work activities • Cleaning • Selling • Teaching • Painting • How, why and when the activities are performed

  6. Human behaviors • Sensing • Communicating • Deciding • Writing • Job demands • Lifting • Walking • Jumping jacks?

  7. Machines, Tools, Equipment, Work Aids • Products made • Materials processed • Knowledge • Services

  8. Performance Standards

  9. Job Context • Working conditions • Schedule • Organizational context • Social context

  10. Human Requirements • Job-related knowledge and skills • Education • Training • Work experience • Personal attributes • Aptitudes • Physical characteristics • Personality • Interests

  11. Uses of Job Analysis Information Job Analysis Job Description and Job Specification Recruiting and Selection Decisions Job Evaluation— Wage and Salary Decisions (Compensation) Performance Appraisal Training Requirements

  12. Uses of Job Analysis Information • Recruitment and selection • Compensation • Performance Appraisal • Training • Discovering unassigned duties • EEO compliance

  13. Methods of Collecting Job Analysis Information • The interview • Questionnaire • Observation • Participant diary/logs • U.S. Civil Service Procedure • Quantitative techniques • Multiple sources of information

  14. Widely Used: The Interview • Individual interviews with each employee • Group interviews with groups of employees who have the same job • Supervisor interviews with one or more supervisors who know the job.

  15. How to Conduct a Questionnaire Session • Use a specific questionnaire • Establish rapport • Follow a structured approach • List duties in order of importance or frequency of occurrence • Review and verify the data

  16. Observation • Observation may be combined with interviewing • Take complete notes • Talk with the person being observed – explain what is happening and why • Ask questions

  17. Writing Job Descriptions • Job Identification • Job Summary • Relationships • Responsibilities and Duties • Standards of Performance • Working Conditions and Physical Environment

  18. Job Identification • Title • Fair Labor Standards Act (FLSA) • Date • Approvals • Supervisor’s title • Grade level

  19. Job Summary • General nature • Major functions or activities • Includes general statements

  20. Relationships Statement Works with employment agencies, recruiters, union reps, state and federal agencies, vendors Works with all department managers and executive management

  21. Responsibilities and Duties • Examples • Establishes marketing goals to ensure share of market • Maintaining balanced and controlled inventories • Defines the limits of job holder’s authority • Purchasing authority • Discipline • Interviewing and hiring

  22. Standards of Performance - Example • Duty: Meeting Daily Production Schedule • Work group produces no fewer than 426 units per working day • Next workstation rejects no more than an average of 2% of units • Weekly overtime does not exceed an average of 5%

  23. Writing Job Specifications • What human traits and experience are required to do the job well? • Specifications for trained versus untrained personnel • Specifications based on judgment • Specifications based on statistics

  24. Job Related Behaviors • Industriousness • Thoroughness • Schedule flexibility • Attendance • Off-task behavior • Unruliness • Theft • Drug misuse

  25. April 25thTraining & Development • Guest Speaker: Marge Cieri of Mardac Consultants • Exam Chapters 1 - 5

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