Texas Department of Health. Survey of Organizational Excellence: Marketing for Employee Participation Wanda Thompson, Ph.D., Associate Commissioner for Operational Support Robin L. Scott Organizational Development Specialist. Our Marketing Story….
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Survey of Organizational Excellence:
Wanda Thompson, Ph.D.,
Associate Commissioner for Operational Support
Robin L. Scott
Organizational Development Specialist
Texas is healthy people and healthy communities.
Mission We partner with the people and communities of Texas to protect, promote and improve health.
At TDH, we register births and deaths…
provide vaccine for immunizations…
screen newborns for hearing deficits and abnormal metabolic conditions…
assure that foods are safe to eat…
and regulate drugs and medical devices.
We inspect items and entities from mattresses, meat and milk to restaurants, hospitals and tattoo parlors…
track diseases like dengue fever, meningitis, rabies…work to control diabetes, hepatitis C and cancer…
and plan for detection & action in cases of bioterrorism.
We license professionals such as emergency personnel, athletic trainers and midwives…
treat people with tuberculosis, sexually transmitted diseases and HIV…
administer programs aimed at decreasing tobacco use, and offering services for children with special health care needs…
and procure & provide care to people in need of medical services.
Besides administrative staff, TDH employs:
Physicians Environmental Specialists
Engineers Health Physicists
Veterinarians Laboratory Technicians
Epidemiologists Research Specialists
Microbiologists Database Administrators
Reorganizations, Consolidation & Shifts:
Programs & Services
Agency Priorities & Planning Strategies
Other Stressors for TDH Staff:
Participation in the SOE seemed to correlate with formal Quality Initiatives at the agency.
How would we get employees to participate in the
2001-2002 Survey of Organizational Excellence?
Market, Market, Market!
Get Out The Vote!
“…It’s time for the TDH Survey of Excellence again. Please participate. This is important. I know, we have been told this before, but it's a new day and a new administration....so let's give it another try….”
Dennis Finuf Chair, Employee Advisory Council
- Looped Video/Powerpoints
- Diverse Narrators & Images
- Changed Weekly During Survey
- Employee Video Testimonials
Our goal is 100% employee response, so we can really evaluate TDH’s strengths and areas that need improvement.
Complete your survey
on paper or online between
December 3 – 21, 2001
A packet with survey materials and instructions will be sent to each TDH employee by December 3, 2001.
For More Information
(512) 458-7111, ext6114
Change -- and market the changes.
Evaluate -- and market the results.
Refine -- and market the improvements.