Section 508, Rehabilitation Act

1. Section 508, Rehabilitation Act NIH 2010 Simplified Acquisition Training Symposium, June 02, 2010 Good Afternoon, and thank you for inviting us to speak with you at this year�s NIH Simplified Acquisition Symposium. Good Afternoon, and thank you for inviting us to speak with you at this year�s NIH Simplified Acquisition Symposium.

2. Is your job accessible? What if you left your job tomorrow, and the person hired to replace you was blind, or Deaf, or used a wheelchair, or had cerebral palsy, would he or she be able to read your computer files, or access your office equipment? Could that person do your work? Use your computer? Your fax machine and photocopier? Looking to set the premise that people with disabilities are � or ought to be � anywhere and everywhere in the workplace. They are not relegated to any one position or type of job, theoretically of course. Lack of accessibility as an excuse to not hire someone will no longer work � the environment is to be designed, once overhauled, to be accessible.Looking to set the premise that people with disabilities are � or ought to be � anywhere and everywhere in the workplace. They are not relegated to any one position or type of job, theoretically of course. Lack of accessibility as an excuse to not hire someone will no longer work � the environment is to be designed, once overhauled, to be accessible.

3. Is your work accessible? What if you work with other people and share information with colleagues, supervisors, or customers in your job? And, what if the person reading your documents was blind, or Deaf, or used a wheelchair, or had cerebral palsy, would he or she be able to read your computer files or documents? Could that person do his or her work? While you may not be able to guarantee what learning takes place or what new skill an attendee walks away with, did you ensure that they had an equitable opportunity to learn and benefit?While you may not be able to guarantee what learning takes place or what new skill an attendee walks away with, did you ensure that they had an equitable opportunity to learn and benefit?

4. Are your products accessible? What if you were planning this conference? And there were persons with disabilities attending. Could you provide comparable access to the event (the building, the handouts, registration, and other materials; the discussions, presentations, and any other conversations? What if the event is being planned by a contract company � have you conveyed to them the requirement to make all EIT accessible? Would persons with disabilities be able to equitably participate? At the end of the day, when all is said and done, would they leave with the same benefits earned as everyone else? You may not be able to control or ensure what people learn, but did you provide the accessible opportunity?Would persons with disabilities be able to equitably participate? At the end of the day, when all is said and done, would they leave with the same benefits earned as everyone else? You may not be able to control or ensure what people learn, but did you provide the accessible opportunity?

5. The First & Last Word on Citations ADA 508 does not exist! ADA is the Americans with Disabilities Act, which applies to State and Local government, private industry, and places of public accommodation Section 508 is part of the Rehabilitation Act of 1973, similar to Sections 501, 503, and 504 Section 508 is not new to the Rehabilitation Act. It has been there since 1984. The Department of Education has had similar requirements of the States.Section 508 is not new to the Rehabilitation Act. It has been there since 1984. The Department of Education has had similar requirements of the States.

6. Main distinction between 504 & 508 Section 504 Audience: Employees of the Federal government only (narrow) Ensures reasonable accommodations for the individual employee with a disability Focus: work-related accommodations Section 508 Audience: Broader than just Federal Employees � also members of the public, i.e., our consumers Calls for accessibility through universal design Focus: Electronic & Information Technology Some of you may be wondering how Section 508 fits in with pre-existing disability laws. This is in reference to 504 Federally-conducted programs. As such, 504 and 508 both address Federal employees and consumers.Some of you may be wondering how Section 508 fits in with pre-existing disability laws. This is in reference to 504 Federally-conducted programs. As such, 504 and 508 both address Federal employees and consumers.

7. Successful implementation of Section 508� requires the support of each and every NIH employee who is involved in the design, development, procurement, or use of electronic and information technology (EIT). All employees should understand the requirements of Section 508 and how they may apply to their business operations and processes. Requires being considered when you procure a COTS product, customize a COTS product, or procure the development of any EIT product or service.

8. Section 508, in brief All electronic and information technology developed, procured, maintained, or used by the Federal government must be accessible to persons with disabilities. The Law went into effect six (6) months after final regulations are released (CFR 12/22/00). Effective date was June 21, 2001. The Federal procurement process enforces Section 508. Enforcement is also accomplished through the EEO complaint and the Civil Rights processes. From the beginning, it needs to be stressed that Section 508 is not just about web pages (internet or intranet). There are other, equally critical and sizable, areas of �concern.�From the beginning, it needs to be stressed that Section 508 is not just about web pages (internet or intranet). There are other, equally critical and sizable, areas of �concern.�

9. Section 508: Electronic & Information Technology Accessibility When developing, procuring, maintaining, or using electronic and information technology, each Federal department or agency, including the United States Postal Service, shall ensure, unless an undue burden would be imposed on the department or agency, that the electronic and information technology allows, regardless of the type of medium of the technology-- (i) individuals with disabilities who are Federal employees to have access to and use of information and data that is comparable to the access to and use of the information and data by Federal employees who are not individuals with disabilities; and (ii) individuals with disabilities who are members of the public seeking information or services from a Federal department or agency to have access to and use of information and data that is comparable to the access to and use of the information and data by such members of the public who are not individuals with disabilities.

10. Electronic and Information Technology (E&IT) Any equipment or interconnected system or subsystem of equipment, that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. Includes �information technology� and any equipment or interconnected system or subsystem of equipment that is used in the creation, conversion, or duplication of data or information. The term includes, but is not limited to, telecommunication products (such as telephones), information kiosks and transaction machines, World Wide Web sites, multimedia, and office equipment such as copiers and fax machines. It even applies to this PowerPoint file if I should distribute it via email attachment or on an internet, intranet, or SharePoint site.The term includes, but is not limited to, telecommunication products (such as telephones), information kiosks and transaction machines, World Wide Web sites, multimedia, and office equipment such as copiers and fax machines. It even applies to this PowerPoint file if I should distribute it via email attachment or on an internet, intranet, or SharePoint site.

11. Electronic and Information Technology (E&IT) The term does not include any equipment that contains embedded information technology that is used as an integral part of the product, but the principal function of which is not the acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. For example, HVAC (heating, ventilation, and air conditioning) equipment such as thermostats or temperature control devices, and medical equipment where information technology is integral to its operation, is not information technology.For example, HVAC (heating, ventilation, and air conditioning) equipment such as thermostats or temperature control devices, and medical equipment where information technology is integral to its operation, is not information technology.

12. Examples of EIT products Internal uses only: Intranet web sites Software Hardware Printers Fax Machines Copiers Telecommunications External uses Federal Internet web sites Information kiosks Telecommunications

13. Accessible An information technology system is accessible to people with disabilities if it can be used in a variety of ways that do not depend on a single sense or ability. Can someone without sight use it? Can someone without hearing use it? Can someone with limited or no use of his/her hands use it? Is it accessible to someone who is in a wheelchair? What do we mean by accessible? For example, a system that provides output only in audio format would not be accessible to people with hearing impairments, and a system that requires mouse actions to navigate would not be accessible to people who cannot use a mouse because of a dexterity or visual impairment.What do we mean by accessible? For example, a system that provides output only in audio format would not be accessible to people with hearing impairments, and a system that requires mouse actions to navigate would not be accessible to people who cannot use a mouse because of a dexterity or visual impairment.

14. Comparable access to and use of does not mean: Separate but Equal The legislated intent is for one product that is, or can be, accessible to all. �Text Only� versions of WebPages were acceptable as an interim measure, in the early years of Section 508, but not as a permanent solution. These �text only� versions should have already been removed or replaced with fully compliant versions, after a reasonable amount of time. Pre-existing and, thus, �grandfathered� WebPages should come into compliance as any changes or revisions are made to them. How can systems be made �accessible�? The key to remember is that an EIT system is accessible to people with disabilities if it can be used in a variety of ways that do not depend on a single sense or ability. Examples: A system that provides output only in audio format would not be accessible to people with hearing impairments � this system could be made accessible by adding closed captions. Likewise, a system that only uses mouse actions for navigation would not be accessible to people who cannot use a mouse because of dexterity or visual impairment � this system could be made accessible by enabling keyboard controls, such as using Function Keys, to allow mouse-independent navigation.�Text Only� versions of WebPages were acceptable as an interim measure, in the early years of Section 508, but not as a permanent solution. These �text only� versions should have already been removed or replaced with fully compliant versions, after a reasonable amount of time. Pre-existing and, thus, �grandfathered� WebPages should come into compliance as any changes or revisions are made to them. How can systems be made �accessible�? The key to remember is that an EIT system is accessible to people with disabilities if it can be used in a variety of ways that do not depend on a single sense or ability. Examples: A system that provides output only in audio format would not be accessible to people with hearing impairments � this system could be made accessible by adding closed captions. Likewise, a system that only uses mouse actions for navigation would not be accessible to people who cannot use a mouse because of dexterity or visual impairment � this system could be made accessible by enabling keyboard controls, such as using Function Keys, to allow mouse-independent navigation.

15. Specifically, Section 508 Creates standards for access to technology mediated information Enhances access to employment for individuals with disabilities Enhances access to information by the public Information is one of public health's biggest commodities! The US Access Board has responsibility to develop those Standards.The US Access Board has responsibility to develop those Standards.

16. Accessibility to� Electronic information and technology is an essential component of civil rights for persons with disabilities. It is also an essential means of providing public health information to an inclusive public. The basic premise of Section 508 is built on the idea and recognition that electronic information and technology are an integral way of how we do business and how we transmit and share information today. What is the Scope of Section 508? Section 508 focuses on the overall accessibility of electronic and information systems, but not to providing accommodations at individual worksites. Agencies must ensure that employees with disabilities have access to and use of data and information comparable to that afforded non-disabled employees. Accessibility of work locations and the provision of assistive technology for disabled employees are not covered under Section 508, but other sections of the Rehabilitation Act. Section 508 is technology-centric, requiring adaptive equipment to provide accessible solutions. In contrast, Section 501 of the Rehabilitation Act requires Federal agencies to provide reasonable accommodations for individuals with disabilities; it generally covers individual worksites, but not overall technology systems. Section 504 prohibits discrimination based on disability in federally funded and conducted programs or activities.The basic premise of Section 508 is built on the idea and recognition that electronic information and technology are an integral way of how we do business and how we transmit and share information today. What is the Scope of Section 508? Section 508 focuses on the overall accessibility of electronic and information systems, but not to providing accommodations at individual worksites. Agencies must ensure that employees with disabilities have access to and use of data and information comparable to that afforded non-disabled employees. Accessibility of work locations and the provision of assistive technology for disabled employees are not covered under Section 508, but other sections of the Rehabilitation Act. Section 508 is technology-centric, requiring adaptive equipment to provide accessible solutions. In contrast, Section 501 of the Rehabilitation Act requires Federal agencies to provide reasonable accommodations for individuals with disabilities; it generally covers individual worksites, but not overall technology systems. Section 504 prohibits discrimination based on disability in federally funded and conducted programs or activities.

17. Expected Positive Results Enhanced access to information by all users. Easier for Agencies to meet existing obligations to make technology accessible. Promotes productivity and job retention of employees who are currently disabled or who develop a disability. Accessibility for persons with disabilities improves usability for everyone!

18. Section 508 Compliance is not� � simply checking your internet or intranet web pages against HTML code checking software, or using a checklist to verify the conformance of an MS Word or PowerPoint document or any similar electronic file. Federal agencies must address it from the start, and ensure that potential vendors do the same.

19. Section 508 conformance is not� � something done to an Electronic and Information Technology (EIT) after it�s created, purchased, delivered, or implemented.

20. What isn�t Section 508? It is not about adaptive technology. It is not about providing reasonable accommodations for individuals with disabilities. It is not just about WebPages. It is not about the size of the population of persons with disabilities or how many persons with disabilities there are in your workplace. Establish the context of Section 508 It IS about Universal Design and AccessEstablish the context of Section 508 It IS about Universal Design and Access

21. What, then, IS Section 508? It�s about universal accessibility Accessibility from the design or procurement stage forward It�s about knowing that people with disabilities are amongst our consumers, as well as our employees

22. Who does it affect? Federal Employees Employees with disabilities Persons requesting Electronic & Information Technology Procurement Officials Persons with Disabilities � members of the public Vendors While Section 508 does not apply directly to the private sector, E&IT vendors selling to Federal agencies should document that their hardware and software meet all applicable Section 508 technical provisions, either directly or through equivalent facilitation. Manufacturers and providers of EIT products need to be able to make design choices and R&D investments with a clear understanding of the criteria Federal procurement officials will use. Federal procurement officials in turn need to acquire E&IT based on verifiable accessibility. The Department of Justice must be able to measure agencies� compliance with Section 508, in order to issue its biennial report to the President and Congress, as required by law.While Section 508 does not apply directly to the private sector, E&IT vendors selling to Federal agencies should document that their hardware and software meet all applicable Section 508 technical provisions, either directly or through equivalent facilitation. Manufacturers and providers of EIT products need to be able to make design choices and R&D investments with a clear understanding of the criteria Federal procurement officials will use. Federal procurement officials in turn need to acquire E&IT based on verifiable accessibility. The Department of Justice must be able to measure agencies� compliance with Section 508, in order to issue its biennial report to the President and Congress, as required by law.

23. What the law says� Section 508 �requires access to electronic and information technology provided by the Federal government. The law applies to all Federal agencies when they develop, procure, maintain, or use electronic and information technology.� -Section 508 of the Rehabilitation Act:�Electronic and Information Technology Accessibility Standards� http://www.access-board.gov/508.htm

24. What Section 508 does Requires that federal employees and members of the public who have disabilities must have access to and use of information and services that is comparable to the access and use available to non-disabled Federal employees and members of the public. Establishes a complaint procedure The 1986 version of Section 508 established non-binding guidelines for technology accessibility. The new version (1998) creates binding, enforceable standards. These standards have been incorporated into Federal procurement regulations.The 1986 version of Section 508 established non-binding guidelines for technology accessibility. The new version (1998) creates binding, enforceable standards. These standards have been incorporated into Federal procurement regulations.

25. The Need for Accessible Electronic & Information Technology (EIT) 54 million people with disabilities in the United States (~19%) Between 11.5% and 17% (35-36 million) of American adults report some degree of hearing loss. Aging Temporary disabilities Circumstances Good business It is the law Americans with disabilities spend twice as much time on the Internet. Section 508 directly impacts both the �aging workforce� and the general public who is accessing our products and information (internet websites, publications, videotapes and other multimedia, etc.) 25 It would stand to reason that the existing workforce is going to have more disabled individuals as we age. Additionally, with age we know that eyesight and hearing capacity diminishes. Many of the Section 508 requirements address these very things. We mustn't limit our perception of the scope of 508 to severely physically disabled individuals. There are many, many degrees in between that this will have a positive affect for.It would stand to reason that the existing workforce is going to have more disabled individuals as we age. Additionally, with age we know that eyesight and hearing capacity diminishes. Many of the Section 508 requirements address these very things. We mustn't limit our perception of the scope of 508 to severely physically disabled individuals. There are many, many degrees in between that this will have a positive affect for.

26. Disability Statistics In 2000, 18 percent of the civilian household population 16 to 64 years old reported having one or more disabilities.* Blind or Low Vision: 7 to 10 million Deaf or Hard of Hearing: 8 million Physical Disability Mental Disabilities  30% of families have one or more member with a disability. Disability increases as a function of age 26 About 0.4% of the population (832,000 people) is classified as having "severe" hearing problems. More than 1.5% of the senior population has a severe hearing impairment. Census disability questions: Blindness, deafness, or a severe vision or hearing impairment? A condition that substantially limits one or more basic physical activities such as walking, climbing stairs, reaching, lifting, or carrying? Because of a physical, mental, or emotional condition lasting 6 months or more, does this person have any difficulty in doing any of the following activities: Learning, remembering, or concentrating? Dressing, bathing, or getting around inside the home? (Answer if this person is 16 YEARS OLD OR OVER.) Going outside the home alone to shop or visit a doctor�s office? (Answer if this person is 16 YEARS OLD OR OVER.) Working at a job or business? About 0.4% of the population (832,000 people) is classified as having "severe" hearing problems. More than 1.5% of the senior population has a severe hearing impairment. Census disability questions: Blindness, deafness, or a severe vision or hearing impairment? A condition that substantially limits one or more basic physical activities such as walking, climbing stairs, reaching, lifting, or carrying? Because of a physical, mental, or emotional condition lasting 6 months or more, does this person have any difficulty in doing any of the following activities: Learning, remembering, or concentrating? Dressing, bathing, or getting around inside the home? (Answer if this person is 16 YEARS OLD OR OVER.) Going outside the home alone to shop or visit a doctor�s office? (Answer if this person is 16 YEARS OLD OR OVER.) Working at a job or business?

27. Disparities and 508 Economic status affects quality of life, including access to care and health outcomes Public health workers with disabilities deserve equal access to �workforce development� Supporting a trained, disabled public health workforce enhances services to the disabled public An individual�s ability to work and have an income will affect their overall health status, both physical and mental. We know that in this audience. One of the main points of section 508 is to increase access to employment, and increase access to higher paying employment. This is directly related to providing equal access to professional development opportunities. So we�re talking about a couple different angles of disparities � access to meaningful professional development and access to meaningful employment, and the trickle down affect of better health outcomes, therefore reduced disparities of health status between disabled and non-disabled individuals. Further, then-Secretary Shalala�s Healthy People 2010 report on health disparities includes People with Disabilities as a distinct demographic group which experiences health disparities. This is directly as a result of lack of access to health services, including public health information and education.An individual�s ability to work and have an income will affect their overall health status, both physical and mental. We know that in this audience. One of the main points of section 508 is to increase access to employment, and increase access to higher paying employment. This is directly related to providing equal access to professional development opportunities. So we�re talking about a couple different angles of disparities � access to meaningful professional development and access to meaningful employment, and the trickle down affect of better health outcomes, therefore reduced disparities of health status between disabled and non-disabled individuals. Further, then-Secretary Shalala�s Healthy People 2010 report on health disparities includes People with Disabilities as a distinct demographic group which experiences health disparities. This is directly as a result of lack of access to health services, including public health information and education.

28. Implications for grantees: All federally produced content must comply Grantees or contractors producing content that will be �owned� by a federal agency must comply Grantees producing content for a national audience in partnership with a federal agency � should comply, but we have no formal ruling as of yet.

29. Benefits of Section 508 Larger employment pool to draw from Potentially more rigorous quality control results in better product Efficient design and coding making products easier to install Telecommunications Videos Advances of spin-off technology Voice recognition Screen readers Speech recognition software is now used world wide in word processing and dictation programs, cellular phone technology (voice dialing), GPS systems (in automobiles, boats and planes), telephonic and data based system. Another example is TTY protocol technology that was first developed by AT&T for deaf and hearing-impaired individuals to enable them to communicate via telephone. This same technology was later improved and incorporated in Microsoft Window's HyperTerminal and latter to the development and widespread use of Instant Messenger Programs. Speech recognition software is now used world wide in word processing and dictation programs, cellular phone technology (voice dialing), GPS systems (in automobiles, boats and planes), telephonic and data based system. Another example is TTY protocol technology that was first developed by AT&T for deaf and hearing-impaired individuals to enable them to communicate via telephone. This same technology was later improved and incorporated in Microsoft Window's HyperTerminal and latter to the development and widespread use of Instant Messenger Programs.

30. The 6 Areas of E&IT Software Applications and Operating Systems (1194.21) Web-based Intranet and Internet Information and Applications (1194.22) Telecommunications Products (1194.23) Video or Multimedia Products (1194.24) Self Contained, Closed Products (1194.25) Desktop and Portable Computers (1194.26) As you can see from this listing, Intranet and Internet is just one of six areas of electronic and information technologies that are covered by Section 508. Certainly, it may be the most visible to the public and even to employees of a federal agency; that should not diminish, however, the critical nature of the other five areas of technology that must be or become compliant and accessible.As you can see from this listing, Intranet and Internet is just one of six areas of electronic and information technologies that are covered by Section 508. Certainly, it may be the most visible to the public and even to employees of a federal agency; that should not diminish, however, the critical nature of the other five areas of technology that must be or become compliant and accessible.

31. Questions or comments?

32. Further Resources for section 508 compliance Who do you turn to?

33. NIH Office of the Chief Information Officer Gary M. Morin (moring@mail.nih.gov) Fernwood 3G-17(301) 402-3924 Voice,�451-9326 TTY/NTS (301) 402-4464 Fax NIH Section 508 Questions: Section508Help@mail.nih.gov 33 Questions?

34. Health and Human Services Acquisition Regulation Links to the most recent HHSAR: 48 CFR Chapter 3 Health and Human Services Acquisition Regulation; Final Rule, November 27, 2009 (Volume 74, Number 227) http://edocket.access.gpo.gov/2009/E9-26948.htm With minor corrections made at: 48 CFR Chapter 3: Health and Human Services Acquisition Regulation; Corrections, April 26, 2010 (Volume 75, Number 79) http://edocket.access.gpo.gov/2010/2010-9382.htm HHSAR Interim Guidance, regarding Section 508 http://www.hhs.gov/od/508policy/508_interim_hhsar_guidance.html [Federal Register: [Rules and Regulations] [Page 62395-62472] From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr27no09-20] [[Page 62395]] Part II Department of Health and Human Services [[Page 62396]] [Federal Register: [Rules and Regulations] [Page 21508-21512] From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr26ap10-6] ======================================================================= ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES AGENCY: Department of Health and Human Services. ACTION: Correcting amendments. [Federal Register: [Rules and Regulations] [Page 62395-62472] From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr27no09-20] [[Page 62395]] Part II Department of Health and Human Services [[Page 62396]] [Federal Register: [Rules and Regulations] [Page 21508-21512] From the Federal Register Online via GPO Access [wais.access.gpo.gov] [DOCID:fr26ap10-6] ======================================================================= ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES AGENCY: Department of Health and Human Services. ACTION: Correcting amendments.

35. NIH Section 508 Help: Section508Help@mail.nih.gov OPDIV 508 Coordinator: Section508@hhs.gov GSA: http://www.Section508.gov Access Board http://www.Access-Board.gov Section 508 Homepage http://www.access-board.gov/508.htm Buy Accessible Wizard http://www.buyaccessible.gov/ & http://www.buyaccessible.org/ Computer/Electronic Accommodations Program (CAP) http://www.tricare.osd.mil/cap/. CAP will provide assistive technology at no cost to the Agency for its employees. Disability http://www.disability.gov; http://www.disability.gov/home/i_want_to/learn_about_assistive_technology 35 Technical Assistance Technical Assistance 508 Wizard, http://www.BuyAccessible.gov http://www.section508.gov CAP does not provide reasonable accommodations to contractors. Despite the move to contract-out, e.g., A-76, contracting companies are still responsible for their own employees� reasonable accommodations.Technical Assistance 508 Wizard, http://www.BuyAccessible.gov http://www.section508.gov CAP does not provide reasonable accommodations to contractors. Despite the move to contract-out, e.g., A-76, contracting companies are still responsible for their own employees� reasonable accommodations.

36. HHS & NIH Resources Office of Equal Opportunity & Diversity Management: http://oeo.od.nih.gov/ OEODM Section 508 http://oeo.od.nih.gov/section508/accessibility.asp NIH Section 508 information: http://508.nih.gov (hosted by CIT) Department of Health and Human Services Section 508 information: http://intranet.hhs.gov/iimc/access

37. Access Board http://www.access-board.gov http://www.access-board.gov/508.htm Voice: (202) 272-0080 or (800) 872-2253 TTY: (202) 272-0082 or (800) 993-2822 Fax:� (202) 272-0081�� For reference, remember that the Access Board wrote the regulations on Section 508. United States Access Board1331 F Street, NW, Suite 1000Washington, DC 20004-1111(202) 272-0080 (v)�� (202) 272-0082 (TTY)�� (202) 272-0081 (fax)(800) 872-2253 (v)�� (800) 993-2822 (TTY)For reference, remember that the Access Board wrote the regulations on Section 508. United States Access Board1331 F Street, NW, Suite 1000Washington, DC 20004-1111(202) 272-0080 (v)�� (202) 272-0082 (TTY)�� (202) 272-0081 (fax)(800) 872-2253 (v)�� (800) 993-2822 (TTY)

38. Center for IT Accommodation (CITA) Office of Government-Wide PolicyU.S. General Services Administration 1800 F Street NW, Room 1234Washington, D.C. 20405 508 Universe (Training) Helen.Chamberlain@gsa.gov Technical Assistance for Section508.gov 508@access-board.gov http://www.Section508.gov (202) 501-4906; (202) 501-2010 (TTY); (202) 501-6269 (fax)

39. Disability is in society,not in me �I have the right to dignity, to develop my potential, to use my qualities and skills