Standardization. Introduction. A standard is a document. It is a set of rules that control how people should develop and manage materials, products, services, technologies, processes and systems.
1) refers to a single standard (ISO 9000)
2) refers to a set of three standards (ISO 9000, ISO 9001 and ISO 9004)
This introduces the user to the concepts behind the management systems and specifies the terminology used.
This sets out the criteria you will need to meet if you wish to operate in accordance with the standard and gain certification.
Based upon the eight quality management principles, these are designed to be used by senior management as a framework to guide their organizations towards improved performance.
The first thing that the ISO 9001:2000 requires is for an organization to set up a full set of documents, which comprises the QMS, and to describe the organizations standards.