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How To Resolve Troubleshooting TreeVault Issues

If you're having trouble with TreeVault on Family Tree Maker 2019? Connection issues often arise due to server maintenance or internet problems. You may see a "Service temporarily unavailable" message. Check your internet or try again later. For more help, contact Family Tree Maker Support at 1-800-697-1474 or use live chat for help.<br>

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How To Resolve Troubleshooting TreeVault Issues

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  1. How To Resolve Troubleshooting TreeVault Issues familytreemakersupport.us/troubleshooting-treevault-issues By Andy Matthews October 16, 2024 Rate this post Are you searching to resolve Troubleshooting TreeVault issues? If yes, then you have definitely come across just the blog you need. Here we have provided you with the most suitable and appropriate steps that will help you troubleshoot your TreeVault issues on Family Tree Maker 2019 in no time. Troubleshooting TreeVault Issues Connection Issue Now if you are unable to connect to the server while you’re trying to log into your TreeVault Account, or create an Antenna tree, open TreeVault Account Manager, open the TreeVault pane and also restore the family Tree Maker source tree; you will see an alert message on your computer screen on any such case. You should know that the connection issue comes up in two scenarios. First of all, the server is down due to maintenance. Secondly, this is a common one; your internet connectivity is hampered. You will see an error saying ‘Service is temporarily unavailable’ or a connection to TreeVault Cloud Service is unavailable whenever the server is down due to maintenance. TreeVault Account issue 1/2

  2. In case your TreeVault account is currently in use then you may not be able to perform a couple of things. Like, suppose you are creating an Antenna Tree or restoring your FTM source tree. In both cases, you will see a message saying that you’re ‘TreeVault account is in use. Tree-Related Issue Moreover, you might also get an alert message to ‘Compact and Tree again’ while you’re creating or updating a family tree. This could be a problem with the Family Tree Maker Source tree. Similarly, if there is also a problem with the Antenna tree. Then it can prevent the restoration of the source tree when you use the ‘Emergency Tree Restore.’ Hence you may be asked to send the error report. Next of Kin Account Locked When you are done creating a Next of Kin certificate and your successor is trying to activate the Next of Kin service then in this case your TreeVault account gets locked out. Moreover, you should know that if you are already logged into your TreeVault account. Then you will not be able to create an Antenna Tree, delete it or update the antenna tree either. Conclusion So now you know the kinds of issues that you can come across on your TreeVault account. The above instructions are absolutely relevant therefore we trust that you find this blog helpful and you are able to troubleshoot your TreeVault issues easily. However, if you face any problem or need any further help. You can feel free to contact the Family Tree Maker Support Number at +1-800-697-1474 or Live Chat. Qualified and efficient technicians will assist you. 2/2

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