implementing a quality management system at janet uk n.
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Implementing a Quality Management System at JANET(UK). Is it worth implementing a QMS?. YES! BUT need to know why you are doing it If in doubt, don’t do it!. Benefits of a QMS. A large/growing organization needs to understand and document its processes – Can’t ask John/Juan/Jean!

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Presentation Transcript
is it worth implementing a qms
Is it worth implementing a QMS?

YES!

BUT need to know why you are doing it

If in doubt, don’t do it!

benefits of a qms
Benefits of a QMS
  • A large/growing organization needs to understand and document its processes – Can’t ask John/Juan/Jean!
  • Initial implementation allows an organization to take time to consider what it does and how it does it
  • Enables shared understanding of goals by everybody

BUT

lots of things to think about
Lots of things to think about
  • Need to document what doing now, not what would like to do
  • Need to involve staff from outset, develop existing practices, not impose new system from above
  • Quality must be part of normal working practices, not an added extra
  • Senior management need to be committed, and part of the process
more things to think about
More things to think about
  • QMS needs to be regularly reviewed and maintained
  • Processes/documentation change as the needs of the organization change – system is the servant not the master
  • QMS involves cultural change, some benefits immediate, others will take time to realise
  • Move to fully functioning QMS can take a long time – 7 years for JANET(UK)!
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Thank you for listening

Steve.Hogger@ja.net