1 / 21

EOC –Dispatch Center Integration

EOC –Dispatch Center Integration. Butch Garrity MSP Communications Shelburne Falls Regional Communications. MSP Shelburne Regional Communications Center. 82 agencies 911 calls-police, fire, EMS Tri-State fire mutual aid District Control Point EMD, QA, FC40, NWMIMT.

foy
Download Presentation

EOC –Dispatch Center Integration

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. EOC –Dispatch Center Integration Butch Garrity MSP Communications Shelburne Falls Regional Communications

  2. MSP Shelburne Regional Communications Center • 82 agencies • 911 calls-police, fire, EMS • Tri-State fire mutual aid • District Control Point • EMD, QA, FC40, NWMIMT

  3. Pre-eventStaff meetingtown hall staffpolice, fire, ems, BOH,emergency managementSenior CitizensAt risk populations Voad, Coad

  4. Pre-eventReview shelter plansReview evacuation plansObtain needed suppliesreverse 911 announcementsspecial call special populationsdevelop staffing model for EOCCritical FacilitiesICS-Nims trainingECEMP & COOP Plans

  5. Pre-eventPhone NumbersEmergency ContactsBoard of Health contactsDispatch Communications updatesEOCs co-notification

  6. EventStaying safe during eventMaintain AwarenessAll emergencies localHistorical Problem areas

  7. Post-EventCommunications StatusDamage assessment teamsroad statusdoor to door assessmentMapping affected areasfactors such as river-waterway

  8. Post EventCERT- community emergency response teamMRC- medical reserve corpsreview pre-existing MOAs for servicestest communications networksfuel for generators

  9. Contact with Ham Radio operatorsstaging areas for state/federal resourcesHazardous Materials securedbus companies/transportation

  10. Event Staffingexhaustioncontacting special populationsregular population needscritical facilitiesevacuation needsshelter needscommunications

  11. EOC openinglocal EOCdeclaring state of emergencytriggers?Call volume?Damage?Procedures for damage assessment?

  12. Regional EOC opening?local EOCtriggers?Call volume?Damage?Procedures for damage assessment?

  13. Regional EOCAsset managementcoordinate resource requestsprioritize requestsinterface with MEMA region 3local resources communicate with EOC

  14. 911 emergency calls where are they routed for responseHow will the resolution be communicated back to the dispatch center?Shelters?Evacuation Routes?

  15. Shelters- LiasionWhen can residents return?Status?Who is in the shelter?Animals?

  16. Communications • Tower status • Radio sites • Generators • Regional Resources • Critical infrastructure

  17. Management Teams • Incident Management Teams • NWMIMT • Type 1 or 2 teams • MEMA communications • National Guard

  18. Communications • Web Eoc • Status reports faxed? CAD? • EOC- Communications Center linkages • Shelters

  19. Ham Radio • COAD Interface • VOAD interface • Common consistent communications

  20. Multi-agency coordinating Center(s) • Regional EOC & MACs should be pre-designated

  21. Reverse 911211RadioInternetPhoneMedia Communications challenges

More Related