DOING BUSINESS IN MEXICO. Types of business organizations. Public holidays. January 1 st New Years February 5 th Constitution Day March 21 st Benito Juárez Day May 1 st Labor Day September 16 th Independence Day November 20 th Revolution Day December 1 st Every sixth year
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One must know a person before doing business with him or her, and the only way to know a person in Mexico is to know the family. Personal relationships are the key to business success. In order to make this connection intermediaries are used. It is critical, especially for a high ranking meeting, to use a person who is known to the Mexican businessman or woman you are meeting. This is your "business family" connection, the person who will introduce you. This person is the bridge that builds the trust necessary to do business in Mexico.
Mexicans are warm and gracious. They embrace the manana attitude, and do not embrace the time-is-money mentality of many other cultures. The old Mexican saying is that "North Americans live to work, but Mexicans work to live!" Respect their sense of time and traditions. If your natural tendency is to speak quickly or you have a forceful or sharp tone of voice, become aware of how you are coming across. Become sensitive to the pace and tone used in Mexico. Otherwise you will destroy a relationship with your caustic tone and behavior. Also, it goes without saying that jokes about "Montezuma’s revenge" are inappropriate.