Agent Technology for e-Commerce. Chapter 12: Trust, Security and Legal Issues Maria Fasli http://cswww.essex.ac.uk/staff/mfasli/ATe-Commerce.htm. Challenges.
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Chapter 12: Trust, Security and Legal Issues
A trusting relationship between user and agent must develop
The relationship between norms, institutions and organizations
Norms that govern electronic institutions can be distinguished into:
For a reputation system to operate effectively: translated into rules which can be easily enforced – react to violations of norms
Aggregating feedback translated into rules which can be easily enforced – react to violations of norms
Distributing feedback translated into rules which can be easily enforced – react to violations of norms
Security encompasses mechanisms to ensure:
Modern day cryptography the science of information security
How do you transport the secret key from the sender to the recipient in a secure way?
Applications recipient in a secure way?
Techniques that facilitate anonymity, may incidentally facilitate and support illegal and criminal activities and even encourage and dishonest and antisocial behaviour
Parties that are involved in the use of agents whose interests are affected by any legal considerations
Agents do not feature in any European initiatives or current legislation