LAMP Demonstration
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Presentation Transcript
LAMP Demonstration Julian Poulter
Use case scenarios • Marketing manager • Generating leads • Automating processes • Sales exec • Closing business • 360 degree view of prospect
The LAMP Process Cost per acquisition Value of business
Demo: CRM and/or Marketing Functions Sales Marketing LEAD
Demo: Basic CRM Functionality Demographics MQL Status Grading &Lead Score RelationshipsData Source Custom Prospect Notes / Emails Tasks Meetings Calls Contacts Surveys Responses Web activity Insideview CasesDocuments Opportunities Sales Orders Data source Division/Client Sales items
LAMP Content and Streams x000 emails 250 per day Repeat Stream @ Email Linked to: @ Email Linked to: @ Email Linked to: @ Email Linked to: UnawareStream Aware Customer Whitepaper 2 Whitepaper 3 Video 1 LinkedWhitepaper 29d 29d 29days Responder: Clicks through Automatic Whitepaper 3LandingPage ProfileSurvey Progress sale Case Study 3a Fact Sheet 1 Buy offer Call Call Monthly Nurture Campaigns 1day 1 day Monthly Nurture Campaigns Purchase Landing Page Welcome 1 Upsell Campaigns,Newsletters Welcome 1 Welcome 1 Welcome 1
Collateral and publishing – simple view Own Website / blog article LAMP Collateral Definition LAMP Collateral Publishing: Social/blog/email Stream treatment upon registration Lead settings / category Meta tags Landing pages Auto responders Tracking & analytics “Collateral” 3rd party destination LAMP hosted collateral Whitepaper, Document, Event
Collateral and Publishing – simple view Website/ blog Social Email @ Email Hosted Publishing Schedule Automatic Whitepaper 3LandingPage Advertising Responder: Clicks through Collateral Whitepaper LandingPage ProfileSurvey User gets collateral Reporting & analysis Lead and follow up
Collateral and streams – complex view CRM DatabaseData / profiles Email marketing x000 emails 250 per day Unaware Stream Aware Interested Customer Repeat Stream @ Email Linked to: Article 1 Slideshow 1 Video 1 Podcasts 1 Whitepaper 1 Video 2 E-book 1 29days 29d Click thru to media/content changes Stream, via Profile Survey, chooses Product 2 Survey 1 LP Call Proposition 1 Proposition 2 Fact Sheet / offer Call Call Fact Sheet / offer Call Call Fact Sheet 1 Factsheet 1 Case study 1 Fact Sheet / offer Whitepaper 5 Case study 2 1day 1 day 7days 8d Call Survey 2 Click to fact sheet changes Stream Brochure 2 Factsheet 2 Special Offer 1 Trial Offer 1 Long term Nurture Campaigns 29days 29d Call Survey 3 Converts from telemarketing call Welcome 1 Tips & Hints 2 Cust. Survey 1 Tips 2 Newsletter 1 Upsell Campaigns 29days 29d