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STANDARDISATION FOR PRODUCTIVITY : SINGAPORE’s STORY. Seminar on the Efficient Consumer Response (ECR) Standard Pallet Implementation Project 30 May 2001 Ms Susan Chong Deputy Director Centre for Standardisation Standardisation and Metrology Division

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on the

Efficient Consumer Response (ECR) Standard Pallet Implementation Project

30 May 2001

Ms Susan Chong

Deputy Director

Centre for Standardisation

Standardisation and Metrology Division

Singapore Productivity and Standards Board

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Strategic Intent

To be one of the global standardisation leaders through excellence in the use of standardisation to:

facilitate trade and improve environment, health and safety

improve productivity through the deployment of standardisation practices and harmonisation of standards

transfer and create knowledge by leveraging on standards

for the social and economic betterment of business, industry & consumers in Singapore

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Increased emphasis on standardisation as tool to enhance the competitiveness of industry

Increased efforts to facilitate the implementation of national standards as well as industry standards & practices

Standards Implementation for Productivity(SIP) commenced as programme in 1997

Industry Productivity Fund available for pilots & feasibility studies

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Standards with High Impact on Interoperability

Pallet Standard for the Fast Moving Consumers Goods (FMCG) Industry- 1st SIP

  • Pallet standardisation maximises asset utilization by

    • providing interoperability along the supply chain

    • eliminating the need for manual transfer of goods to another pallet and thus raise productivity

    • leading to a reduction in delivery and transfer costs

    • allowing standardisation of racking and warehouse design for economy of space and facilitate automation

  • Pilot study completed in Yr 2000 resulting in 155% IRR

  • 65,000 standard pallets currently in use

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Standards with High Impact on Interoperability

Logistics - Radio Frequency Communication Protocol for Electronic Seal of Freight Containers

  • Developed by ISO WG & led by Singapore

  • Ensures interoperability along logistics supply chain

  • Enhances productivity & increases cost savings from manpower & time savings

  • Reduces claims & liabilities, enhances security & more accurate tracking of container movements

  • ISO standard completion expected in 2002

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Standards with High Impact on Quality & Productivity

Technical Reference for Cold Chain Management - Milk and Diary Products(TR2: 2000)

Improvement in:

  • the quality of milk & diary products sold and safety in the consumption of these products

  • the efficiency and productivity of the supply chain, which would result in higher sales with higher consumer confidence

  • integrity of cold chain management at critical points

  • SIP commenced in Apr 2001 with ECR Singapore as project manager.

    • key stakeholders NTUC FairPrice, Cold Storage, Carrrefour & Shop & Save as well as 4 suppliers

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Construction IT Standards for Interoperability

The development of IT standards:

  • is in line with the Construction 21 Committee’s aims to promote the use of IT

  • enables the efficient exchange of electronic information between the various professionals namely, developers, architects, engineering consultants, contractors & quantity surveyors.

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Construction IT Standards for Interoperability

Code of Practice for Classification of Construction Cost Information (CP 80 : 1999)

  • With one classification system, this code will help to improve productivity by

    - reducing duplicative work

    - improving interoperability significantly for the industry

    - expediting work process & minimising errors in interpretation

  • Expected to be used by property developers, architects, mechanical & electrical engineers, civil & structural engineers, quantity surveyors & contractors

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Construction IT Standards for Interoperabilty

Code of Practice for Construction Computer Aided design on the Organisation and Naming of CAD Layers (CP 83 : Part 1 : 1999)

  • The intent of the code is to

    - aid communication of technical documentation on CAD systems in the construction industry

    - improve interoperability

  • The code covers

    - the general principles of the layer structure within CAD files

    - the organisation & allocation of layers that are used in CAD files for building & construction projects

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Standards with High Impact on Interoperability

Technical Reference for Pipeline Service Corridors

Productivity would be improved through

  • the provision of centralised utilities & common pipeline service corridors for liquid & gaseous materials

  • the use of the same standard for external pipelines of all plants

  • facilitating safe transfer of raw materials, finished products & utilities outside the boundaries of the plants

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Standards with High Impact on Productivity

Technical Reference on Cleaning Performance for Commercial Buildings (TR 1 : 1999)

  • First service standard that provides an objective system as basis to determine standard of cleaning services according to customers’ requirements

  • Performance-based that provides service providers the incentive to invest in automation & training to improve productivity & competitiveness

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Standards with High Impact on Interoperability

RosettaNet Standards for Collaborative Commerce

  • RosettaNet Singapore, non profit standardisation organisation, launched on 29 Sept 2000

  • Addresses global interoperability needs of infocomm, electronic components & semiconductor industry

  • Consortia standards used based on international standards

  • Current emphasis on product information, order management, inventory management & marketing information management

  • E competency centre to be established to serve local & regional needs

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Potential SIP projects

  • TR for Cold Chain for Milk & Dairy Products

  • Roll Cages for FMCG industry

  • TR for Exhibition Management Services-Safety, Health & Operational Efficiency

  • TR for Cleaning Performance standards

  • TR for Medical Devices

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Standardisation for Productivity

What you can do if you wish to initiate more SIP projects

  • Fill in the new standards request form posted on the front page of the PSB website at or the standards website & send it in to the Centre for Standardisation

  • Call us at Tel: 8701 117 or send e mail to for a discussion on your needs