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Roles and Responsibilities of the Assessors (Do’s and Don'ts). DIES ASEAN- QA Training Workshop on External Quality Assurance Manila 16 th – 19 th of October 2012. DO‘S AND DO‘NTS OF EXPERTS Contents : • Code of Ethics - Principles • Site Visit • Chairperson
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Roles and Responsibilities of the Assessors (Do’s and Don'ts) DIES ASEAN- QA Training Workshop on External Quality Assurance Manila 16th – 19th of October 2012
DO‘S AND DO‘NTS OF EXPERTS Contents: • Code of Ethics - Principles • Site Visit • Chairperson • Methodology of questions • Following the methodology of criteria – Structure of the report – Requirements for report – Analysis of activities – Recommendations – Deadlines for report
CODE OF ETHICS Principles: • Objectivity • Impartiality • Confidentiality • Cooperation • Respect for the participants of the review exercise
WHAT IS IMPORTANT DURING THE VISIT? • Introduction • Collect facts • Write remarks • Attention to all participants • Stick to agenda • Clear questions • Aim: – Improvement of the HEI – Promotion of culture of quality
CHAIRPERSON • Presents the group • Presents the aims of programmeevaluation/ accreditation • Is responsible, that at the end of the site visit there will be results (appraisals) by the experts regarding each criterion, but not for the results (appraisals) themselves • Encourages to speak • Follows the agenda • Shares responsibilities/questions to all of the group members • Summarizes the meeting (group work) • Gives an oral feedback at the end of the visit
METHODOLOGY OF QUESTIONS • Qualitative questions (how, which way,...) • Questions supporting given information • Review and revise information given in the SAR • Review strong sides and issues for improvement („There is always room for improvement...“) • Start from positive sides
METHODOLOGY OF QUESTIONS • Address same questions to different groups – Repeat them to hear different opinions • Factual information – Look for facts (Who? When? How?) • Examples – (“tell us more”, “explain, please”, etc.)
METHODOLOGY OF QUESTIONS • Avoidtendentious questions or suggestions („Don‘tyou think that...“) • Avoid giving your institution/programmeas an example („We would always...“) • Avoid direct contact with HEI representatives until there is no final decision by the respective body
QUESTIONS – FOLLOWING THE CRITERIA Example: Expected learning outcomes • How are the programme learning outcomes and the module/unit/course learning outcomes related to each other? • How are the programme learning outcomes related to employability? • How is the achievement of intended course learning outcomes assessed?
QUESTIONS – FOLLOWING THE CRITERIA Example: Programme structure and content • Why was this programme structure (core modules, substitute modules, special modules etc.) chosen? • Are the courses clearly related? Source of evidence?
Thank you for your attention! Your suggestions, questions and comments, please! FIBAA--‐ Foundation for International Business Administration Accreditation Berliner Freiheit 20–24 D--‐53111 Bonn/Germany E--‐Mail: firstname.lastname@example.org
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