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LawHelp Network Session TIG Conference January 12, 2012. Agenda. Welcome and Introductions Network Highlights & Priorities for 2012 2012 Development Initiatives LawHelp LawHelp Interactive 2012 Program Initiatives and Network Support. Introductions.

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Presentation Transcript
LawHelp Network Session

TIG Conference

January 12, 2012

  • Welcome and Introductions
  • Network Highlights & Priorities for 2012
  • 2012 Development Initiatives
    • LawHelp
    • LawHelp Interactive
  • 2012 Program Initiatives and Network Support
  • What’s one aspect of your statewide websites you are especially excited about?
  • What’s one area you want to prioritize in 2012?
    • Creating new content areas
    • Integrating new technology
    • Expanding outreach and marketing
    • Other ideas?
2012 development lawhelp
2012 Development - LawHelp
  • LawHelp Rebuild rollout & adoption
  • LawHelp mobile platform
  • LawHelp-LHI content widgets
  • GA self-help mini-portal
  • MN library satellite sites
  • National
  • API and content-sharing
lawhelp rebuild rollout adoption
LawHelp Rebuild Rollout & Adoption
    • Rollout underway!
    • Groups 5 & 6 admin training next week
  • All states launched by end of Q1
  • Starter translation sets available for Spanish mirror and Spanish, Mandarin, Tagalog, Vietnamese and Russian mini-portals
  • Q2 releases: expanded admin roles, internal site reports and tickler system
lawhelp mobile platform
LawHelp mobile platform
  • 2010 TIG grant to Montana Legal Services Association
    • Project partners: Colorado Legal Services, Northwest Justice Project and Pro Bono Net
  • Goal: Increase access to LawHelp's self-help and referral information for the growing number of people accessing the Internet through mobile devices
  • Available to all LawHelp states after pilot stage in MT this spring
lawhelp lhi content widgets
LawHelp-LHI content widgets
  • 2011 TIG grant to Atlanta Legal Aid Society
    • Partners: ALAS and Nebraska Legal Services
  • Goal: Develop ability to integrate LHI interviews into statewide websites and other contexts for more seamless user experience.
ga self help mini portal
GA self-help mini-portal
  • 2010 TIG to Atlanta Legal Aid Society

- Partners: Fulton County courts, Atlanta Volunteer Lawyers and PBN

  • Goals:
    • Create multimedia consumer materials and A2J interviews for court self-help centers
    • Develop mini-portals for use on court public access workstations
mn library satellite sites
MN Library Satellite Sites
  • 2010 TIG grant to Legal Aid Society of Kentucky
    • Partners: Central Minnesota Legal Services, Minnesota Legal Services Association and Pro Bono Net
  • Goal: Expand library partnerships through localized, library-specific satellite sites
  • Sites will feature a curated set of local self-help and referral information
  • Available at public library workstations and online
  • Replicable by other LawHelp states after a pilot stage in MN
national lawhelp org espanol
  • 2011 TIG grant to Legal Aid Society of Northeastern New York
    • Partners: and Pro Bono Net
  • Goal: Increase awareness of and access to legal aid online resources and services for Spanish-speaking LEP clients nationally and in New York State
national lawhelp org espanol1
  • Create a Spanish version of national homepage with links to state mirror sites and Spanish content
  • Develop 10 nationally-relevant online guides in English and Spanish to help clients understand the legal system and their language access rights
  • Launch LiveHelp assistance on
ar ntl content sharing
AR Ntl Content Sharing
  • 2009 grant to Center for Arkansas Legal Services
    • Partners: Arkansas Legal Services Partnership and Pro Bono Net
  • Goal: To share public content resources with centralized website for all website coordinators, and to share content more easily within the system.
  • Will use LawHelp API to share content to ShareLaw.
    • Can set-up pilot accounts now for interested states.
  • Beginning of Q2 rollout of changes to
2011 12 development probono net
2011-12 Development –
  • Enhanced new cases application (done)
  • Calendar and cases widgets
  • custom design
  • Enhanced content personalization
  • MA statewide pro bono website
enhanced new cases application
Enhanced new cases application
  • Funded by ProJusticeMN and partners
  • Site members can now subscribe to email alerts for new case notifications by county or topic
  • New workflow for members to view the status of cases and review, accept and close case listings online.
  • Tools for PAI coordinators to track placement status
calendar and cases widgets
Calendar and cases widgets
  • Funded by 2010 TIG grant to Mississippi Center for Legal Services
    • Partners: Mississippi Volunteer Lawyers Project and Pro Bono Net
  • Goal: Increase awareness of and access to pro bono training and case information statewide
  • “Widgetize” the calendar and cases widgets for easy embedding on partner sites
calendar and cases widgets1
Calendar and cases widgets

User view of widget generator

Admin view of widget controls

enhanced content personalization
Enhanced content personalization
  • 2011 TIG grant to Central California Legal Services
    • Partners: OneJustice, LAAC and Pro Bono Net
  • Goal: Expand pro bono participation in CA’s rural Central Valley
  • Enhance member reporting and content personalization by area of interest
  • Rollout in Q2 2012
ma statewide website
MA Statewide Website
  • TIG 2011 grant to Volunteers Lawyers Project at the Boston Bar Association
  • Goal: To build a new statewide website for Massachusetts on
  • Enhancements include:
    • New clinics/projects tool
    • Single sign-on
    • Email resources to admin inbox for approval
minnesota e filing pilot
Minnesota E-filing pilot
  • 20111 TIG grant to Central Minnesota Legal Services
      • Partners: MN Legal Services Coalition, Hennepin County Self Help Center
    • Goals: To develop an e-filing interface for SRLs that will enable those filing for Domestic Violence protection and Civil Harassment to create the forms and then e-file them via LHI.
  • The two forms will be automated and modified to allow for e-filing with the court’s e-filing vendor system.
  • The pilot will be limited to two forms and to users of the self help center in Hennepin County.
citizenshipworks lhi initiative
CitizenshipWorks LHI Initiative
  • Funded by the Knight Foundation and the Carnegie Foundation
    • Partners: Immigration Advocates Network and New American Citizenship Coalition (NACC)
  • Host two Citizenship A2J templates - the N-400 form and a self screening tool.
  • Develop capacity to support large group clinics via LHI - Q1 2012
  • Support for API content (Mandarin and Vietnamese) on LHI and A2J Author.
  • Enhance the reporting infrastructure of LHI for evaluation purposes.
2012 pbn program initiatives1
2012 PBN Program Initiatives

National marketing support:

  • ALM regional marketing partnership
    • PA, DC, TX, GA, FL
  • LawHelp redesign marketing support
  • National library training initiative
    • 4 webinars
    • National marketing pieces in English and Spanish
    • State networking and outreach support
2012 pbn program initiatives2
2012 PBN Program Initiatives
  • Community Training series with LSNTAP
  • LawHelp and admin trainings
  • LiveHelp replication and expansion support
thank you
Thank you!

Liz Keith –

Allison McDermott–

Jillian Theil –

Jim Wiegand –