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An Introduction to Information Systems. Chapter 1. Principles and Learning Objectives. The value of information is directly linked to how it helps decision makers achieve the organization’s goals.
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An Introduction to Information Systems Chapter 1 MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Principles and Learning Objectives • The value of information is directly linked to how it helps decision makers achieve the organization’s goals. • Distinguish data from information and describe the characteristics used to evaluate the quality of data. MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Principles and Learning Objectives • Models, computers, and information systems are constantly making it possible for organizations to improve the way they conduct business. • Name the components of an information system and describe several system characteristics. • Identify four basic types of models and explain how they are used. MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Principles and Learning Objectives • Knowing the potential impact of information systems and having the ability to put this knowledge to work can result in a successful personal career, organizations that reach their goals, and a society with a higher quality of life. • Identify the basic types of business information systems and discuss who uses them, how they are used, and what kinds of benefits they deliver. MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Principles and Learning Objectives • System users, business managers, and information systems professionals must work together to build a successful information system. • Identify the major steps of the systems development process and state the goal of each. • Discuss why it is important to study and understand information systems. MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Information Concepts MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Information System A set of interrelated components that collect, manipulate, and disseminate data and information, and provide feedback to meet an objective • Examples: ATMs, airline reservation systems, course reservation systems MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Data vs. Information • Data: raw facts • Information: collection of facts organized in such a way that they have value beyond the facts themselves MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Types of Data MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Data vs. Information MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
The Characteristics of Valuable Information MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
The Characteristics of Valuable Information MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
The Characteristics of Valuable Information MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System and Modeling Concepts MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System A set of elements or components that interact to accomplish goals • Input • Processing mechanism • Feedback • Output • System boundary MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Components of a System MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System and Modeling Concepts MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System Performance and Standards • Efficiency: output/input • Effectiveness: extent to which system attains its goals • Performance standard: specific objective of a system MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System Variables and Parameters • System variable - item controlled by decision-maker • System parameter - value that cannot be controlled MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Systems Classification MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
System Performance and Standards MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Modeling a System MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Modeling a System • A model is an abstraction that is used to represent reality • 4 major types of models • A narrative model is based on words • Logical, not physical • A physical model is tangible • A schematic model is a graphic representation • Graphs and charts • A mathematical model is an arithmetic representation MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
What Is An Information System? MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Components of an Information System MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Computer-Based Information Systems (CBIS) MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Components of a CBIS MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Telecommunications, Networks, and the Internet MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Telecommunications, Networks, and the Internet MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Business Information Systems MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Business Information Systems • Electronic Commerce • Transaction Processing Systems • Management Information Systems • Decision Support Systems MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
E-Commerce • Business-to-business • Business-to-consumer • Business-to-government • Government-to-consumer MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Electronic Commerce MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Transaction Processing Systems A transaction processing system (TPS) is an organized collection of people, procedures, software, databases, and devices used to record completed business transactions. • Process business exchanges • Maintain records about the exchanges • Handle routine, yet critical, tasks • Perform simple calculations MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Payroll Transaction ProcessingSystem MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Enterprise Resource Planning (ERP) • Integrated programs that can manage a company’s entire set of business operations • Often coordinate planning, inventory control, production, and ordering MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Management Information Systems (MIS) • Routine information for routine decisions • Operational efficiency • Use transaction data as main input • Databases integrate MIS in different functional areas MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Management Information Systems (MIS) MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
MIS Outputs • Scheduled reports • Demand reports • Exception reports MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Decision Support Systems (DSS) • DSS- A decision support system is an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making. • Interactive support for non-routine decisions or problems • End-users are more involved in creating a DSS than an MIS MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Essential DSS Elements MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Special-Purpose Business Information Systems • Artificial Intelligence (AI) Systems • Virtual Reality Systems • Expert Systems • Other Special-Purpose Business Information Systems MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
The Major Elements of Artificial Intelligence MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Virtual Reality MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Data Glove MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Systems Development MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Why Learn About Information Systems? • Advance in your career • Solve problems • Realize opportunities • Meet your career goals MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Computer and Information System Literacy • Computer literacy - knowledge of computer systems and equipment • Information system literacy - knowledge of how data and information are used MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Information Systems in Functional Areas of Business • Finance and Accounting • Sales and Marketing • Manufacturing MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan
Information Systems in Industry • Investment firms • Banks • Publishing companies • Healthcare organizations • Management consulting firms MSIS 110: Introduction to Computers; Instructor: S. Mathiyalakan