Heather mctaggart the basin community house on behalf of the knox network
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COLLABORATION FOR SUCCESS. Heather McTaggart The Basin Community House – On behalf of the Knox Network.

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Heather mctaggart the basin community house on behalf of the knox network



Heather McTaggartThe Basin Community House – On behalf of the Knox Network

Heather mctaggart the basin community house on behalf of the knox network

Who are we?We are a group of five Community Houses/Learning Centres in the outer east of Melbourne.Each diverse in our organisational size, delivery and community needs.But all committed to a collaborative approach to achieve positive community and sector outcomes.Our network has strengthened and grown organically over time rather than being planned. It is built on trust and mutual respect.

The Basin Community House

Coonara Community House

Orana Neighbourhood House

Mountain District Learning Centre

Rowville Neighbourhood Learning Centre

Build on our success the growing skills for knox project
Build on our success…..The Growing Skills for Knox Project

  • create introductory/taster courses for future study

  • retain and extend on previous quality pre accredited training courses

  • identify possible employment and training opportunities in specific industry areas such as nursing, complementary therapies, horticulture, diversion therapy/aged care and working in media & film

Heather mctaggart the basin community house on behalf of the knox network

Collaborative Marketing Strategy

  • Engaged experienced corporate marketing consultant to

  • prepare marketing strategy for the network

  • Collaborative marketing brochure to whole LGA

  • 65,000 brochures distributed to every household

  • Diversity of courses offered through the network to community

  • Meeting the needs of all learners in the LGA

  • Supporting industry and small business

  • Creation of www.shortcoursesinknox.org

Www shortcoursesinknox org

  • promoted on all of network term programs

  • prominent on all joint marketing material

  • links on each organisations individual website

  • promoted by council main website

  • promoted to business via council Economic Development Unit

Setting clear objectives
Setting clear objectives….

Meeting challenges along the way…sometimes developing

procedures on the run. This could vary depending on funding,

expertise, timing and compliance.

Memorandum of Understanding drawn up after misunderstandings between key partners.

Key purpose was to support consistency of practice

Sharing goals, equal contribution to physical and human resources

Equal contribution to combined brochures and marketing tools along with other partners (not changing commitment half way through project)

Coordinated united approach to the project.

Welcoming opportunities – festivals, business forums & media

Streamlining documentation across the network

Heather mctaggart the basin community house on behalf of the knox network
Strengthened partnershipsKnox Council Economic Development UnitInner East Primary Care Partnership

Community Houses Association of the Outer Eastern Suburbs


Within our own Knox network, mentoring and support for new managers and peer support as required.